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March 2024 by Meagan G.
Such a super cool pet store with literally everything you could ever want or need for your pet! My dog got her nails trimmed and the groomer did a phenomal job. The wiener is super sweet and very knowledgeable about EVERYTHING in the store. We will absolutely be back again!
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January 2024 by Lisa R.
What a wonderful cute little dog shop with a grooming salon and dog wash area. Staff is very friendly and helpful. I needed doggie booties as my dogs paws are so sensitive to the cold. He was fitted and we have no problems at all with his feet now.
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September 2023 by Samantha Steeves
I absolutely love this place. They have great products and such cute dog cookies, but it's the people that work there that are truly amazing. They were so kind to us as we were getting our dog some treaties before he left this earth. They are so compassionate and you can tell that they truly care about their customers. Such a lovely place with lovely people. Thank you for all that you do.
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August 2023 by Alison Brown
This place is just wonderful. We stopped in to grab some food for our pup and our dog didn't want to leave after getting love from the amazingly kind and knowledgeable staff members. Our dog browsed the treat bins and picked out a water buffalo horn treat which she loves (much to our surprise). Later in the day we went to the Dinosaur Park nearby and noticed that this store helps to support the park by supplying some of the poo bag dispensers. What a fabulous small business!!
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August 2023 by Alex Melendez
The very best customer service. They truly care about their customers. Very clean store. They do a very good job of keeping it. Well-stocked and clean. Lots of variety for every type of dog. Decent size parking lot as well.
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August 2023 by Tess Svoboda
I love shopping local, but had a pretty big bummer of an experience the last time I shopped here. I bought a new collar that was labeled as a medium, but was actually a small. I had went to put it on my dog and realized the error, so returned it the same day I bought it. To which they told me that they actually label them in house and sometimes there are errors. I had expected a refund but failed to tell me that it was only going to be store credit. Called a couple weeks later to figure out why I hadn't been refunded, and was told return policy only allowed for store credit. Had I known this prior, with the error of them mislabeling the collar size I would have opted to buy from elsewhere. Pretty disappointed. Giving two stars because they do have a great selection, but this experience makes it hard for me to want to go back.****Update****Store owner did reach out and remedy the situation, very friendly and kind on the phone. With the added bonus that my mailbox has been full and they had been trying to reach out and didn't stop until they actually got ahold of me. Happy to say that they know how to win a customer back and I have every intention of looking there first when I need something for my dog.
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June 2023 by Cerise Bailey
I take my dog for grooming and always get a treat for him at the end of the appointment. All employees have been super sweet with excellent customer service. Highly recommend this place. They truly care about you and your pet.
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May 2023 by Alexis Anderson
I had a negative experience with the grooming manager several weeks ago after I reached out to her concerning my dog's potent smell. I have since spoken with the owner of Dee-O-Gee and am more than happy to continue supporting this locally owned store. Sheri is a kind, compassionate business owner who cares more about dogs than anyone I have ever met. I am confident the manager will learn to provide more caring customer service in the future.
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April 2023 by Jenna B
I took my dog there for a bath in the SELF bathing area. Not only did they raise the price to 20 dollars an hour they also make you pay 20 dollars if you don’t clean up well enough. After giving my dog a bath I cleaned up the wet floor and the hair and went out to pay, the lady proceeded to come to me and asked me to try again or I will have to pay the cleaning fee. So I’m already paying 20 dollars to wash my own dog that takes about 15 minutes of the hour I HAVE to pay for, and then have to go back in and clean more. Ridiculous, very rude lady, don’t recommend!
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April 2023 by Donna Patterson-Fraser
I first visited Dee-O-Gee a few years back to get a harness for my rescue dog (had great customer service then, awesome harness, 10 stars!). Recently, I needed help finding a way to encourage my (very) senior dog to eat her prescription diet. Lenore took time when the store was busy to thoroughly show me around the dehydrated food, pack up a few samples, show me several options, and ensure I had plenty of things to try out for my dog. This was super helpful since we live 100 miles out of town and she knew I couldn't pop back in if a product didn't work out. Lenore was genuinely concerned and I was so very impressed with her level of customer service and compassion - 10 stars for Lenore! I'll be back, and I'd definitely recommend Dee-O-Gee to my dog-friends!
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April 2023 by Lorraine Dooner
The 2 staff persons I met were friendly. I wasn’t impressed with Doggy Day Care. Most dog owners treat their dogs like their children. I’m in that category. I wanted to see where my dog would be staying for a free trial, the area, other dogs, water, toys, the inside area. The area lighting was very dark looking, dark windows, unfriendly looking area. I was told their policy doesn’t allow dog owners to view the area where their dogs would be staying. Therefore, I haven’t a clue how my dog acted, or was treated. My dog is my companion, but I wasn’t pleased where he stayed for half a day. The visual tours are not reality.
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March 2023 by Emily Marcussen
Update: After leaving my review the owner of the store reached out to me and we had an absolutely wonderful conversation. I’ll definitely be giving this store another try!I’ve wanted so badly to like this store but the two times I’ve been in the employee behind the counter has completely ignored me. For me, when I shop at dog stores that aren’t massive chains, I expect to get a little bit of customer service. Even just a hello when walking through the door or someone coming over to you asking if there’s anything they can help you with. For the prices and level of customer service I’d rather go to petsmart.
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January 2023 by Christina Nania
Loved Dee O Gee for grooming our shelties! Consistently great over the years. Today I brought one of our pups in and he’s very hard to groom and was matted but Stephanie made him look beautiful!
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December 2022 by Ariyah Kimberlynn
Great products, great location.We buy our dog's raw food in the frozen section and they are always well stocked.That is not always the case with their competitors.Thanks Dee-O-Gee!!!
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October 2022 by tiera goich
Best dog grooming in town! Scooter, my pup, is so soft & we love his seasonal handkerchiefs he comes home in!
