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November 2023 by Dierdre Varness
I can’t say enough about Steven and his team at Mattress Firm. I was not the easiest customer trying to find a mattress to fit my husband’s and my divergent preferences. Steven was patient, insightful, accommodating and determined to make sure we were ultimately happy with our purchase!Our closest friends had a similar experience as well. If you need a mattress, I would recommend our Bozeman Mattress Firm over and over again.
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October 2023 by Shannon Cameron
BEST MATTRESS STORE EVER!! We were having a hard time finding the right mattress combo for me and my husband and Stephen went above and beyond to make sure we were happy!! I highly recommend getting your mattress from Mattress Firm in Bozeman. You won't regret it!!
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October 2023 by John Applegate
Our experience dealing with David Martinez at the Bozeman location was nothing less than excellent. His product knowledge and the service provided was top notch. We ended up swapping out our initial choice after a couple months and David made it a simple, seamless transaction. Highly recommend Mattress Firm in Bozeman!!
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August 2023 by Shaylee Shoell
Jacob and the rest of the gentleman were great to work with. Jacob is very knowledgeable of the mattresses and helped us get in and out within 10 minutes! I highly recommend visiting, and would choose this store over any others!
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August 2023 by Laurel Roser
Bought a mattress here a few days ago and Steven was the best employee ever! Had gone to multiple mattress businesses that day and was exhausted asking question. Steven went above and beyond answering any question I had, going as far to call the owner of the store to give me a concrete answer for something! Would highly recommend.
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August 2023 by Tina Burrow
Had a great experience getting a mattress, we had Steve Dexter helping us out and he went above and beyond to help us get a mattress within our budget. Very happy with the customer service that they have!!
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August 2023 by Kaylie Steussie
Top notch customer service! Offered to deliver and set up bed & platform for our son we just brought to college when the platform wouldn’t fit in our truck. It was so kind of them and much appreciated.
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July 2023 by Jordyn Browne
This is the best place to come if you’re mattress shopping especially if you’re like me and know nothing. Mattress shopping is scary but Steve at this location helped me through it all and made it wonderful and painless. I’m so happy with his customer service and excellent knowledge on mattresses.
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July 2023 by Andrew Rothering
It’s my first time buying a mattress and Steve was great with helping me find the perfect mattress. Super friendly service and willing to work with me. I highly recommend mattress firm.
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June 2023 by Michael Croisetiere
Excellent store to buy a mattress. Actually could lay on a great assortment of beds, as a knowledgeable, personable young man led us through the maze of choices available. Very glad we made our purchase there!
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June 2023 by Jennifer Mack
FABULOUS customer service and even better mattresses! Sam has assisted us not once but TWICE! He listened and helped us find exactly what we needed both times! 5 stars & then some! Save yourself the headache of going anywhere else! ?
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May 2023 by Marianne Marchette
The service at this store is absolutely excellent. The guys working are always very friendly and helpful and take the time to listen to your needs and help you find the mattress that's perfect for you. They are very willing to work with budgets. I have now bought two mattresses from them and my experience has been great both times.
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April 2023 by Ashley Pearson
We went to Mattress Firm about 3 weeks ago, we didn't know what to expect but we walked out with a brand new bed and pillows and had the best customer service! Jacob went above and beyond for us, made sure to give us the best deal we could get. I recommend Mattress Firm to anyone looking for great service!
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April 2023 by Jim Verzuh
Positive experience shopping and buying a mattress at this store -- I received immediate help, directions on which mattresses met my wishes and a good price within my budget. Drove away with a mattress in my truck within 5 minutes of purchase.
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March 2023 by Jordan Mungin
Great shopping experience. Taylor was great and the delivery team was impressive. I shopped around for a month and glad I went with Mattress Firm.