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January 2024 by Gary O.
Very helpful in selecting a multi tool, they even offered to charge my existing battery so I did not need to buy a new one (I am here visiting and don't have my charger)
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October 2023 by John Hansen
Jennifer really went above and beyond to get my car keys working again. It wasn’t a straightforward fix, so she had to do a lot of problem solving to get it done. She’s nice too!
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August 2023 by RC Townsend
Went looking for paint for a small project and experienced incredible service, care and conversation from Mia, who steered us toward a great mistint option that worked out great. She went the extra mile, which keeps us coming back to this location year after year. Thanks!
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July 2023 by Paul Sip
Very cool Ace Hardware has everything you need for something well on vacation or if you were local
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June 2023 by Walter Scheldorf
They didn’t have the part I needed, but they directed me to another store where I might be able to find it and were super helpful
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April 2023 by Daniel Messman
Richard was incredibly helpful. I was looking for a very specific kind of pliers, and he could have just pointed me to an aisle, instead he took the time to open up the box, make sure we had a match, and even helped me remove the washer that was being difficult. He didn’t have to do any of that. The whole time he was enthusiastic, entertaining, and kind. If it was up to me I’d double his pay, that man is a gem.
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January 2023 by Ryan Schaefer
Wonderful hometown hardware store. They have a wide selection, knowledgeable staff, and are easy to swing in and out of with the rear parking. They have a large kitchen department and a bike shop across an alleyway. Thanks for running a great store!
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December 2022 by Suzanne Ross
First time ever going to this store.It had its pros, which were few.Great selection. Clean store.However….I was initially ignored by a group of 3 females working in the paint department, as I was desperately trying to find items in the store. I was snubbed by yet another female working in the store. I eventually found my items and made my way to the cash register.The cashier’s native language is not English, which is not a problem to me normally, but I had to keep asking for her to repeat things. I began to get frustrated that I could not interpret what she was saying.Finally spoke to a manager who was so very rude. I was treated with utter disrespect and indignity.I understand it is the Christmas season and people are overwhelmed, but this entire experience has driven me from doing business here. It’s just better to shop where I am valued, which was not the case here.
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December 2022 by Adam K
I found prices are regularly marked differently than what comes up at the register. The associates refuse to honor prices as advertised. Most associates appear to be unknowledgeable and indifferent. You will find better customer service and more honest business practices elsewhere.
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December 2022 by Trent Jones
Tyler was super helpful in helping me find what I needed and he went above and beyond. It's that kind of personal help that keeps me going back.
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October 2022 by Hazel Rio Jade Gonzalez McCord
Such a wonderful store! They have a brilliant selection that makes it seem like they have anything you could possibly desire, and they have a wonderful staff that are all very helpful and pleasant and seem to really enjoy being there! I definitely recommend this store!
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September 2022 by B Dove
Awhile ago, the parking worked somewhat. Today, the parking is nonexistent. With the growth of Bozeman and the tourism it is very difficult to find any parking. If you do, it's not easy to load your supplies. You have to carry them through traffic to get to your vehicle.Employees are very nice and helpful!
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September 2022 by Dillon Downs
I always find myself at Owen house and help always find me to help me get what I need!
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August 2022 by Pinky Keightley
People here are always nice and very helpful… at least they try every effort they can ..,to help….. products that you’ve never seen before are here so, you might wanna go check the housewares department:)
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July 2022 by Brian M.
The staff is extremely helpful and considerate. Purchase I made was returned and new item ordered, assembled, and delivered. The item selected I could have purchased on line or elsewhere in town. Have always enjoyed the staff and "the buy local" Approach was appreciated greatly. Shop here!!