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February 2024 by Kahla Mercadante
Kim did a beyond fantastic job on grooming, my Bindi girl, she was a mess from all of her adventures but Kim assured she came home, smelling so sweet and looking so beautiful! Kim was communicative, very kind, and super patient! Both Bindi and I left happy☺️
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February 2024 by Ryan Wanner
Super nice workers, healthy animals!
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January 2024 by Ben Janus
Usually have a great experience with customer service but this time a taller older lady with short curly hair rang me up. Asked how much my crickets were going to cost and she rudely said “I don’t know”. Don’t know why you would have a customer service job if you can’t be polite to customers who are curious on how much they are paying for there products. Made me feel dumb for asking. All other staff is great and very helpful.
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January 2024 by TheHusBeast
Called to get my new pup in for a groom and they got me in the same day!The groomers were kind, courteous, friendly, and very helpful when they suggested a certain hair length for my pup. He came out smelling and looking like a brand new dog, and it was clear that he'd been taken care of quite well.Will definitely be coming back again!
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January 2024 by Crystal
They have everything and more!
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December 2023 by Sommer Black
Got everything I needed! Quick and fast
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December 2023 by Justin Kristjanson
It's a strange store layout but other than that they have most of what you would want
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December 2023 by Michael Pearson
Give Zach a raise. He handled my happy returns in seconds all with a welcoming attitude. 5*
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November 2023 by Charlie Brenzel
Definitely appear to be short staffed at the moment but the manager, I believe is named Dan, is clearly making the experience the best in can be. Almost everytime I have gone in he was the only one working the register and the aisles. He helped me pick out aquarium and cat supplies, all while racing back to the register to help others check out. He definitely deserves a raise
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November 2023 by Laci Boyd
Please please please stop taking out the hamsters without a bowl/box or something to put them in. I have seen 2 teddy bear hamsters fall about 8 feet because they got out of the Petco employees hands. Then I was back in a month later and she almost dropped a baby hamster. Come on!!!! Be careful!!!!!
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November 2023 by Toni Mullen
The best service ever! They know who I am and take care of me and my guinea pigs needs. Always friendly and welcoming.
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October 2023 by Tammy Lewis
The gentleman in the fish department was very helpful and friendly. He was a pleasure to interact with.
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September 2023 by Jamie O
Never going back. It was a filthy disaster. The floor hadn't been swept, let alone mopped, in a long time and the shelves were disgusting. The aisles were blocked by large pallets of merch and one whole section of the store was cutoff because of it. No organization at all and I know there's always an odor to any pet store, but this was off the charts ridiculous stink.
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September 2023 by Kathryn Haas
I’m an older gal with a 9 month old Boxer. I take my dog to Pet Co when I buy his food. The staff at the Bozeman store always carry and load my 30 lb bag for me. It’s a lot to handle the dog and the food. I’m grateful for the helpful staff. Kathryn
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September 2023 by Hang Yu
I had a terrible experience with this store. Over the past month, I purchased 4 parakeets from this store, 2 on 08/12 and 2 on 08/26. 3 out of the 4 died within a week after the purchase. This is extremely frustrating.I tried my best to take good care of the parakeets. I changed their food (parakeet seeds from petco) daily and their drinking water (filtered tap water) twice a day. I also used bird cage swipes (also got from petco) to clean their habitat regularly. There is no other pet to stress the parakeets in my home. I even scheduled a vet appointment on 09/07 to check up their health conditions (unfortunately 09/07 is too late). But none of my efforts enabled the parakeets to survive more than a week. I thought I could have those parakeets with me for the next 15 years or so, but they couldn't even accompany me for only 7 days.The situation is just too sad and it makes me serious doubt if Petco is taking good care of their parakeets (and other animals) before selling them. I suspect there is some underlying diseases spreading among their birds, causing their death in such a short time.I am not going to buy anything anymore from petco unless they can provide me with an explanation and a proof the animals they sell are in good health condition.