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January 2023 by JJ B
What a great staff! I went in (right before the holidays) with many things I needed help bubble wrapping and choosing the correct boxes for- the staff all rallied together and helped me get everything organized, packaged and shipped- you all kept smiles and positive attitudes as I not so gracefully tried to make order of my mess. Thank you for your help and patience! Merry Christmas and y’all are the best!!
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January 2023 by Rachel Cotterell
Been there twice in a week and both times in and out in under 10 minutes! The staff is very pleasant and helpful and made everything go smoothly! Definitely recommend!
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December 2022 by Sevem408
Kaden & Katie are two prime examples of customer service! I went in to ship some skis/a few other things and was ready to spend a bit of money. They found a box that they could give me, helped package them, and confirmed that the addresses I was given were actually correct.Postal Annex has earned my business every time I've worked with them. I've never had a bad experience there and encourage people to work with them. Also- give Kaden & Katie a raise!
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December 2022 by Saverio Mustone
Kaden & Katie are two prime examples of customer service! I went in to ship some skis/a few other things and was ready to spend a bit of money. They found a box that they could give me, helped package them, and confirmed that the addresses I was given were actually correct.Postal Annex has earned my business every time I've worked with them. I've never had a bad experience there and encourage people to work with them. Also- give Kaden & Katie a raise!
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October 2022 by Stephanie Prevette
These guys were super helpful! They were quick, professional, and made errands easy! Thank you :)
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October 2022 by Tyler Luker
I was traveling for work from Mississippi to Bozeman frequently. I brought my computer with me since I am a frequent gamer. When I left Montana I shipped my computer, monitor, and all additional hardware through the Postal Annex. After receiving my package my $500 monitor was shattered. I paid additional money prior to shipping for $4,000 worth of insurance on the packages. So, thought it would be an easy process to make an insurance claim. Here we are 4 months later and the only compensation I have received is from UPS directly not even through the insurance I paid for from the Postal Annex. I have been very patient but this is absolutely ridiculous. Terrible insurance and customer service.
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October 2022 by Danielle McClain
Friendly and helpful!! Very knowledgeable of international shipping options. Worked extremely hard to get me the best service and price. Thanks!
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October 2022 by Judy Grimes
I just had a small problem and the manager and staff were incredible. I'm new to Bozeman and they have made me do welcome.
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August 2022 by Gianna V.
Had to ship items internationally. We are a local Bozeman business and time and time again PostalAnnex has delivered incredible service. Katie is especially a dream to work with. She is so so helpful and made time to educate us on the process, decipher our international addresses, and even made recommendations on how we can make the process easier for us in the future. 5 stars for Katie and PostalAnnex for amazing customer service.
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June 2022 by Maxim A.
Seems like the owner, Carl, always has an excuse for every negative review and it's never his fault. Let's see what this bozo has to say about this one, I'm sure he'll come up with something If you travel and need your packages to be accepted or redirected, do not use this place as it filled with people who have a great superiority complex so you would have to beg those clowns to help you and take your money. Rudest individuals themselves, they hang up on you if you don't pay them a lot and just traveling through while accusing you of being rude after they hang up. If you value your time, go elsewhere, unless you want to spend an hour or more with these bunch An absolute blizzare experience of dealing with Hanna, Kathleen and a bozo in charge: Carl
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June 2022 by Thomas Boyer
Hannah was the mosthelpful and professional representative when I visited today to ship a package overseas. Her attention to detail was exceptional. The PostalAnnex is a great place to ship
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June 2022 by charles clark
Employee was ridiculously rude to me. I informed the owner and he did absolutely nothing about it. No thanksResponse to owners response: Your employee banging on your windows to give me hand gestures after I already left your store because I pointed out her rudeness is not a "perceived slight"
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April 2022 by Marc D.
The staff at Postal Annex are always helpful and friendly, always looking out for the best shipping option for us, In addition to shipping they offer copying, packaging, and notary services. Check them out!
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March 2022 by Shauna Belding
The gal that took our passport photos was amazing! She walked us through renewing our passports and how to expedite them. Best customer service that I’ve experienced in a long time in Bozeman:)
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February 2022 by Douglas Willis
I used their notary service. The lady was very helpful and professional. I was in and out in no time. Very nice people to deal with!
