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June 2025 by Aaron Graham
The customer service friendliness, knowledgeability, and part availability was impressive enough it seemed worthy of a review. I haven't seen a Radio Shack since the corporation went under but learned some private parties have acquired the franchise. It certainly holds up to its original feel, but the new owner is so big into RC that half the store seems dedicated to such hobbies.
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April 2025 by Rachael Brun
Have bought a few RC cars, planes, parts from them, went in and asked about pricing on some new slashes (traxxas) was told prices then abruptly left for the next customer, they had 1 customer come in and 2 sales people in store. I had every intention of buying another RC that day to add to my collection, but not from them now. Seriously was it because I am a female?
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April 2025 by Don Mchenry
We've always been pleased with our Radio Shack store, but today I just have to suggest that you put your closing time on your website or at least tell folks when they call in and tell you they will be by for a product you have in stock, that you close at 5 PM. Thanks, Pat
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February 2025 by Matt G
Great experience, Chad was absolutely awesome. I came in looking for a decent R/C car and he immediately greeted me, before I could even see him. I gave him the just of what I was looking for, but told him I needed a little guidance and he was on point! He didn't take me to the most expensive setup from the start, he worked from the base up and helped me make a decision that suits my needs. What a great car, I bought a Rustler 4X4 and man this thing rips through the snow and it was totally within my budget. He even explained what to do in case there were warranty issues and told me that parts outside of warranty were sold in store. Price was reasonable. I'm very impressed with my experience because clearly he knows what good customer service looks like, this is what Radio Shack is supposed to be, I'd highly recommend this place!
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May 2024 by Scott Payne
Good shopping experience. I will go back again. Friendly staff.
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April 2024 by Jessica H.
Helpful, knowledgeable and polite! Great customer service is more rare than it should be. Radio Shack consistently nails it.
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March 2024 by Montana Mountain Utv
Tons of inventory! Nice store
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February 2024 by dustin
Great stuff in this store. They had exactly what I was looking for
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February 2024 by Brandon Cole
Love the staff. Very helpful and will go the extra mile to help/take care of you. Grate selection and good stock on parts. Thank you to the crew
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February 2024 by Patrick O.
Bought an inverter that died in less than 3 months. Store would not replace or exchange it. Don't do business with companies that sell crap products combined with not standing behind their merchandise. Companies like REI, Kohls, Costco, LL Bean, American Eagle and Home Depot have much more customer service oriented policies.
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January 2024 by Thor Lancaster
This store doesn't even resemble what it did 10 years ago. Back then you could buy quite a few different kinds of electronic components and stuff was (somewhat) affordably priced. When I went to buy some hook-up wire for electronics prototyping, they didn't even have reels of wire. All they had were lengths of pre-cut wire. $17 for a box of wire that sold for $12 on Amazon and $4 on AliExpress. Their wire is cheap, flimsy, and bends when I try to put it into the breadboard. On top of that, it's ALUMINUM, not copper, and solder won't stick to it.
If you want to experience the old RadioShack, go the MSU's EE department stockroom in Cobleigh Hall. They'll probably have what you need.
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January 2024 by Connor Smith
Just had a great experience here. Came in with (what I thought) were broken speakers. Tylor helped us troubleshoot and get the speakers working again and we were on our way in no time. Thanks guys!
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January 2024 by Jeff Long
Sam is great! I needed some help with my LiPo batteries and he was very friendly, helpful, and informative. Keep up the great work guys!
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December 2023 by Nathaniel G.
I recently purchased some Rc car parts from this Radio Shack. I thought that it was a little expensive. So I looked up prices from other Rc retailers when I got home. I was shocked to see that I was charged quite a bit more than I would have from other stores. Some of the products were double the price!
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November 2023 by Chris Sexton
WARNING - 10 day returns + 10% fee. Very low quality products, incorrect product specs, way overpriced, poor return policy. I like buying local, but go somewhere else for electronics.
Bought a few products for data transfer - a friendly RadioShack personally helped me pick out the “correct” products, even though the packages don’t list specs. He said “these should work, but if they don’t, you can always just return them, as long as it’s within 30 days.” They were over double the price of low performance products, so I trusted him.
Turns out they’re just way overpriced low performance cheap products. 1.) They were an order of magnitude less than what I needed; and 2.) Even the specs listed on the package were half the performance.
I hate returning stuff to begin with, but I tried returning one of the unused products a week & a half later. The rep then said “you can technically return within 30 days, but you can only get store credit.” Plus I would be charged a “10% restocking fee,” even though I could literally see the product hangers and take 3 steps to restock it myself (I totally understand that policy for a warehouse, but it’s a tiny RadioShack store…). The original rep failed to mention all that. But my fault for not checking the print at the bottom of the receipt after I walked out. I’m now stuck with junk products.
Complete waste of money & time buying / returning. I still try to purchase locally, but will avoid RadioShack.
