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February 2024 by Olivia ..
I used to love this store. Not only would I shop here, but also consign my items. I am rating them one star now due to poor customer service and holding those consigning with them to a level they do not uphold themselves. My experience consigning with them was poor. Now, I signed the contract and was late to pick up my check so I understand why they would not pay me. But let me mention I moved out of state and called in multiple times asking for another solution to picking up a check. Their solution was for me to mail them a stamped/addressed envelope so they could send the check to me. Please tell me why they cannot stamp/address an envelop and take a few dollars out of my account for this assistance. By the time I sent them an envelope, I was only receiving 25% of what I earned. Not to mention it took them more than 3+ months to mail my check out once they had my envelope. If a company penalizes those consigning with them for being late, they should also be expected to be on time. Not to mention failing to call back after leaving multiple messages with the front desk staff when inquiring about receiving the check. This business can and should have better customer experience.
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October 2023 by Annie Bikes
Just stopped by here and wasn’t super impressed with their selection of “designer” stuff. Lots of zara, coach, and similar quality. Also, I found a tiny coin purse I wanted to buy, I started looking to see what brand it was and after the checkout girls realized it was fendi (though vintage and pretty beat up) they wouldn’t honor the price tag on it and took forever to try to come up with a new higher price even though it very easy to see that style in that condition sell for about $60-$100 online.Anyway, just pretty lame overall.
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October 2023 by susan edwards
What can I say except man I wish this place was back home in Ontario Canada! Fantastic choices and great prices. The staff was super attentive and helpful!
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October 2023 by Megan Coles
I loved the layout and options! The clothing racks and set up of the store wasn't overwhelming as it sometimes can be at second hand stores. Bought some beautiful things that I will have lots of fun with. I did notice that one of the jewelry stands was broken and I didn't feel comfortable to put my things on the chair in the dressing room as it looked pretty dirty. One of the purses was beautiful, but seemed over priced as the inside was filthy. I love this store, just wish the presentation with cleanliness matched the designer name experience. Do you guys clean your items and accessories before putting them out? Might be a nice touch when paying more $ for second hand items.
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October 2023 by MVanAusdol
I always love shopping here and picking up some "new to me" items to fill my closet! I wanted to give an extra shout out to the girls working 9/8 because they were so sweet, helpful, and patient! I brought my two young kids with me in the store to shop and try on clothes and they were super kind towards them the whole time! They offered to let them color while I picked out a few items! It meant a lot to me, thank you!
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October 2023 by Keeper Of the teacups
My family and I love to go thrifting in different towns and I think this place is my new favorite place!! I found the cutest jewelry there!! The store was very clean, well organized, good quality clothes, and the staff were welcoming and friendly. We will definitely come back! 10/10 recommended!!
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October 2023 by Aaliyah Marx
Usually I love going to this store, such a great place to consign my clothing and shop. Unfortunately today wasn't the case when I tried to sell my boutique clothing and was told by a rude sales associate, "we only accept brand name clothing and styles", smirks then walks away, only after looking at the clothes for maybe 2-3 minutes tops, even though they sell the same brands (and more outdated clothing) that I brought in. I totally understand if it was out of season clothing, but to tell a customer you don't accept a brand that clearly sits on your racks doesn't sit well with me. So disappointed they hired a sales associate that doent represent this business very well.
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September 2023 by Ashly H.
Two stars because this store has a wide selection of clothing options, and that is a great thing. Also, the clothes seem clean for used. My problems with this store lies in their pricing structure. Much like the bigger department stores (Nordstrom rack), their pricing is based on full retail (which they make a point to put on their tag). But the problem is, full retail should not be considered for used clothing. It's used!! I am happy to pay $80 for a brand new pair of designer jeans from Nordstrom rack, as I know they are new and returnable. Recently, I put an item on hold for a big event, went back within the specified timeframe and it was not to be found. I waited around while a bunch of grumpy employees searched and I finally left. The store called back long after I had to leave saying it was found on the 50% off rack. "Ok, is it 50% off?" Store: "no." They're overpriced, plus the employees seem to be all in varying degrees of unhappy.
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September 2023 by Mark C.
Hi! I have been in and out of this store countless times but my most recent visit made my jaw drop! I was poking around when I heard who I think was the manager raising her voice and speaking to coworkers very very rudely. I feel bad for the poor girl who was getting put down. Stop abusing your power. Treat everyone with respect and have some dignity working with younger people.
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September 2023 by Love Local
Walked in, and it has a nice open concept layout. Very clean and organized. Friendly staff. They carry brands such as Michael Kors, Gucci, Coach, Buckle, Philosophie, etc. Many %20-%50 off Sales. Very welcoming atmosphere.
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August 2023 by Hannah Franklin
Not a huge selection but I got the cutest butterfly necklace there for only $18 and I've already gotten so many compliments on it.
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August 2023 by Alexandra Coey (Ally)
Re-Couture is an amazing stop to find beautiful and very reasonably priced wardrobe! I bought 3 dresses for under $100, and they are very high quality. Definitely a 5-star location!
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July 2023 by Stephanie N.
I discovered this store last winter when my husband visited the wine shop next door. I was thrilled with the assortment of denim, handbags and designer shoes. The staff is helpful in highlighting items in your size for your review. They gathered my finds and deposited them at the dressing rooms for easier shopping. Each visit I leave the store with quality basics for any season as I build my MT wardrobe.
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June 2023 by Deann Snyder
I don't see any reason to shop anywhere else for clothing! Everything is rotated so frequently and the store is very organized. I love that I'm buying clothes that were already worn but are in good condition. It feels good to not buy new clothes all of the time. The experience as a seller is also very easy. Really love this place!
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June 2023 by Isabelle Lewis
absolutely blown away by these girls. from style knowledge to professionalism they truly go above and beyond. i wish i could live in the store.
