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February 2024 by Trace Klein
The customer service at this location of Staples has been stellar for me (on multiple visits) the past month! Erin (sp?) and Taylor are awesome! I have had a rewards account for 15 years and never once has anyone taken the time to help me problem solve when I shared that I never have seen any benefits from it. Erin walked through the app and showed me where to find my coupons and such. Another huge change is that multiple folks asked me if I needed help when wandering the aisles! That is a first over the years. Something positive has changed over there! Not many big box stores are known for great customer service and that motivates me to share that this one is different! Keep up the fantastic work, Staples in Bozeman. Your customer service makes me want to shop there more. I am sure others will feel the same! Thank you!
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January 2024 by Lainey
I much prefer the customer service and friendliness of the Staples staff at the other (Max Ave) store. Will not be returning to this one, even though it’s closer to me.
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September 2023 by temsik28
Guy at the N. 19th store went out of the way to help me save me a load of time. Will go back for all PC needs. TY!
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August 2023 by Grant Van Dyken
Went in to print something and my man JP was extremely helpful and spent a lot of time helping me make my print work when I couldn't figure it out! If you're ever at this location make sure to ask for JP if you need help!!!! Thanks again for all the patience with my complicated booklet
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May 2023 by Terri D.
The guys at the print desk were awesome! The program they printed for me turned out just as I had hoped and was done early. Very impressed.
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July 2022 by Mr Armanis
Near, far, whereever I are these deranged obsessive pieces of shxt followed me to work a few hundo miles away. Chatting while hiding again.
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April 2021 by Naomi Prentice
JP at the printing center is an absolute gem! I was on a time crunch and in a pickle. He spent an hour helping me and was so patient. Best customer service I’ve ever gotten at a printing counter.
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March 2021 by DieuChau Nguyen
Very knowledgeable and helpful! Ray was patient and made sure I was comfortable with my new laptop. I would recommend this store to my friends.
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October 2020 by Jason J.
I'm an artist/illustrator. I created a coloring book that I wanted to sell to the public. I checked out 5 different print shops and chose Staples to print 100 copies of the coloring book. I wanted a nice heavy weight gloss cover for the book, which I was assured could be done, but the job had to go to their main center because the store didn't carry that thickness of paper. Not only didn't the store send the job to the center, but was insistent in talking me out of having the job re-done to my specifications because they didn't believe the center didn't have the proper paper as well. In the end, I have 100 copies of a coloring book that I'm now going to have to mark down in price. A HUGE WASTE OF MY TIME, MONEY, AND ENERGY. The personnel seemed nice, but in the end, not helpful in the slightest bit. I would have been much better off having it done by a pro shop online, but I wanted to support a local business. Never again.
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August 2020 by Lea F.
Shawna is one of the nicest customer service workers to ever exist. She has gone above and beyond for me and my business to make sure I am satisfied. I will only shop at this staples because of her.
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March 2020 by Cappy Bunn
They had what I needed, but the cashier was FAR too pushy with trying to get my info to sign me up for their rewards program. He asked me repeatedly (enough that it became extremely awkward), making me have to refuse it over and over. Just take no for an answer the first time, please.
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December 2019 by Craig Shaw
Copy guy was absolutely Rude. Will never go to a Staples again.
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April 2019 by Mike Parsons
Great place, great people
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November 2018 by Wendy Harvey
Was in with questions about my laptop and looked at tablets
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October 2018 by Megan Coburn
The machines work just fine and the staff is very helpful. I find it aggravating Th ay I have to use a card at the machines - if I need 1 copy I have to bring a credit card or charge up a Staples copy center card. Tedious.