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February 2023 by Carol Pocha
While very convenient having a storage unit in town the higher prices are worth it. However do not expect any customer service from these folks they never answer their phone and do not respond to emails. Once you do get a unit you'll be on your own. The only attention you can get is by not paying the bill....
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February 2023 by Matthew Barnes
Their doors are the worst, besides them being plowed and frozen over. They don’t shut correctly. Tons of my stuff are ruined and my vinyl collection is trashed. The worst. There was ice all over the inside of my storage unit. THE WORST.
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December 2021 by Kane Aleksandr
Rented a unit at their kiosk, went to gate put in access code and said it was denied. Other people tried it for us on our paperwork and still denied. We have payment receipt, confirmation etc. Called the office and the machine said no one is there which reading the reviews no can ever get a hold of the office which is a joke. Sent a email and haven't heard anything back so I would stay far away from this place. We will be taking the company to small claims court if we do not hear anything back.
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November 2021 by Jyllian Rogers
Great place for storing your items! big units, great prices! Easy access! the only problem that I have ever had is that I signed up for automatic payments to just come out of my account. Not Bad, I love when that's an option! I means I don't have to worry about it. Sadly not this time, the payments never got taken out of my account, then all of a sudden $680 came right out of my account. I know I should have been checking and calling but they didn't answer and I got busy. Not the best Adulting I know. But regardless, I'm really good with all my bills so thank the heavens my rent was already paid, and I had savings. But what if that was my house rent that they just randomly decided to collect on? what if my other bills were waiting on that pay check? I don't know, I just think it was sloppy and could of been handled better. I mean they obviously had my info on file to be able to take all that money out, why haven't they been doing that the whole time? Anyways I hope to get this straightened out, I do love this company and the units are great, truly! If you need a good place this is it! Even considering the payment issue I would recommend this place to everybody!
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July 2021 by Amanda Innis
Impossible to contact anyone. Had questions about my credit card payment, left multiple voicemails without a call back. Also, tried the "contact us" tab to no avail. How does one give the required notice to vacate if there is no way to contact anyone?
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June 2021 by Skyler Thompson
Confused as to how I can get in contact with anyone here?I rented a unit and am unable to get into the gate using my code. I haven’t been able to reach anyone on the phone today or yesterday. If someone could please call me or update me on when I will have access to my unit I would appreciate it.There is also no email on the site and the contact option is not functional.
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December 2020 by Mike Mcbride
Great place with good security
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January 2020 by Mark Woodard
This storage unit is the best access and cost combo here!
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July 2019 by Rhenon Williams
Really great people running it
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May 2019 by thecrazycolt1
Rented a unit here over the summer and never had an issue. Ending my rental was painless as well. Great experience.
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April 2019 by Thunder VanGundy
This is one of the best storage places in the area.....it is secure and well maintain. I would definitely keep my stuff here...but I dont believe they are climate controlled if that matters to you.
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November 2017 by Melissa Drinville
24/7 access and a great location. One of the things I love the most about this place is it is always gated and only people with units get gate codes. The added level of security is a great comfort. Payments are easy to make online, at the kiosk, or in person. The one time that I had an interaction with staff (via email) due to forgetting my payment, they were great and understanding and even waived my late fee. This is an awesome place to rent a storage unit.
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October 2017 by Jim Ward
This is the most expensive storage unit I have EVER rented, however it has been the best I have ever received in a storage facility. 24 hour access Security fence and cameras.
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October 2016 by T B
Security is nonexistent. There is a man-gate that is unlocked and anyone can walk through as I have seen. Also watched a guy whip out a power saw and try to saw a lock off a unit across from mine - was it his? Who knows! Trash in the rows seems to be the norm .... I doubt it's ever been swept. Trash can be broken glass to fairly large items (i.e. a TV. I have rented from 5 different storage places and never had one with trash all over like this one - would not take much to keep it clean but it seems to be a very hands off style of operation. For the cost of these units, it would be great to have a real human in the empty office!
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July 2016 by Jeff Baker
Fantastic, convenient location. The management is great to work with, and the property features 24 hour gated access and a self service kiosk.
