-
October 2023 by Tyler Brandon Defa
First, this store is newer and already falling apart inside and outside. For how big they built it, they failed on the bathrooms. 2 stalls. Bathrooms are usually full of homelessness, always smell and trash everywhere, and look disgusting. The smell lingers to the entire building. Nothing is ever in stock. I only go to this one because it's close. If I had a choice, I would never shop there until they cleaned it up and got the staff to actually work and clean. 0 stars
-
October 2023 by Cody Kraske
Its conveniently located in Bozeman. However the staff isnt very friendly. Also the cashiers will overcharge you. It happened to me. They dont seem to care about customer experience or customer service at this location. For being a Montana owned company theor customer service isnt good, I prefer Holiday Stationstores over this business
-
October 2023 by Tyler Defa
0 stars
-
November 2022 by Debby Harden
I went to E. main store to get gas and the pump stopped working for me. I went inside to get the change put back on my card, and the cashier said that she put my change on my card. But here it is the next day and that change is still not bank in my account. After she told me that she had refunded my money, I asked for a pk of cigarettes and she rang them up and took the last 738 out of my account and and told me that I still owed a dollar and some change. I knew that if they had refunded my money for the gas, that I would have had enough for cigarettes. But they didn't refund my change from the gas and then they didn't refund the money from the cigarettes when I said to refund it . So as of now they took 15. & Change from me and emptied my account. Town pump really needs to train their people better, make sure they have enough cashier's to help that know what customer service is. I am over town pump. Their customer service an customer support is awful. It would have been nice if they understood that they are stealing from their own customers and losing them because of how bad these stores are ran. It's a shame.
-
October 2022 by Rocky Rhodes
Nothing in the hot case for lunch or breakfast. Not gunna waste my time checking anymore. Jeremiah the morning register guy is the only good thing about this gas station.
-
September 2022 by kaelyn kroeger
I’m seeing a lot of bad reviews but there’s one really nice employee, I don’t know his name but he’s really nice
-
June 2022 by Paul Hieromnimon
No air
-
June 2022 by David M Loucks
Not treated as a person when I go in in the evenings. The manager was talking to the only cashier who didn't acknowledge me, asked for and was given an ID for some Mike's Hard Lemonade without even looking at me (cuz if he did he would have seen I am OBVIOUSLY over 21 and the day shift Never cards me) and a general lack of BASIC customer service. I live up the street from this place and USEFUL to go there frequently...not anymore ?
-
July 2021 by Yaksha Sedan
New guy, Horrible customer service.
-
November 2020 by Jono Odermann
Absolutely disregarding the state mandate for mask wearing, the last few times I've gone in there the employees have either not been wearing masks or wearing them incorrectly making them useless. They also do not enforce the rules for the customers. Terrible.
-
August 2020 by I Haps
Not following state and county mask mandates, not even the employees. Disgusting for a place serving people from all over just passing through. I had previously recommended this location, but now I will suggest not going anywhere near it and I will be taking my business elsewhere.
-
May 2019 by Victoria Thompson
I applied here over a month ago got in for a interview a couple weeks ago got a call from the boss asking if I want to be apart of the team I said yes they also do back ground checks I know for a fact all the town pumps in this town have felons working for them but I have one midemeanor charge and I got told I can't be hired. This place is a joke obviously they rather hire people who break into car and houses, people who murder or try to murder people, people who write back checks etc but I have 1 lousy charge on my record mind u I am 33 yrs old 1 charge is pretty good this day and age and I cannot work for them. They just missed out on a hard working individual.
-
September 2018 by Nick Tomasette
ILL NEVER BUY ANOTHER OUNCE OF FUEL FROM TOWN PUMP AGAIN.
-
March 2018 by Stephen Dobelbower
Million dollar gas station remodel...cant have windshield squeegies...smh
-
March 2018 by Professional Bedroom Guitarist
Absolutely rude customer service. Your graveyard staff are incredibly replaceable. Give the positions to some students and scratch the late night slags off the schedule.
