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August 2022 by Lobo Wolf
very inexperienced staff, misquoted prices, very bad equipment, they rent vehicles that should not be in service, very bad fuel mileage, do not rent from this location
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June 2022 by Maddy Martin
Wonderful service! I’ve rented twice from them and Sydney has been an absolute joy to work with each time!
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March 2019 by David Ramos
I just spent $150 on getting a truck unstuck that couldn't get around in this weather. The tires barely were bald. They would not provide chains or assistance. I only had the truck for 20 minutes before it was stuck. And they still charged me for using it. So, $200 down the drain! I don't understand how they could have no integrity and let someone rent their uhaul like that. No sympathy from them. All they care about is they got their money along with the tow company.
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August 2017 by Christina Hurtgen
NEVER AGAIN! If I were you I'd call Budget rental! This has been the worst experience! Moving from Montana to Georgia, the truck (that was supposed to undergo a pre-trip inspection) broke down TWICE! This caused us to run behind schedule, forcing us to reschedule our appointments for our rental home, return flights for those who traveled to help us, utilities, school registration, hotel bookings, etc... causing those on the other end of these appointments to have to rearrange their schedule as well. No air conditioning in the truck, 2000 miles to the south in August. We we're told 1/4 of our cost would be refunded, and the hotel they paid for can be considered as additional refund. WHAT!? Worst service ever. This cost us more in rescheduling flights and appointments than it did to rent the truck. Terrible legacy to leave. I will NEVER use this company again!
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August 2017 by Chrissy H.
NEVER AGAIN! If I were you I'd call Budget rental! This has been the worst experience! Moving from Montana to Georgia, the truck (that was supposed to undergo a pre-trip inspection) broke down TWICE! This caused us to run behind schedule, forcing us to reschedule our appointments for our rental home, return flights for those who traveled to help us, utilities, school registration, hotel bookings, etc... causing those on the other end of these appointments to have to rearrange their schedule as well. No air conditioning in the truck, 2000 miles to the south in August. We we're told 1/4 of our cost would be refunded, and the hotel they paid for can be considered as additional refund. WHAT!? Worst service ever. This cost us more in rescheduling flights and appointments than it did to rent the truck. Terrible legacy to leave. I will NEVER use this company again!
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February 2010 by A Google User
I would not rent from them again. It took an hour to get out the door. The woman did not know what she was doing and we have been overcharged. Now I have to spend more time trying to get our money back
