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May 2024 by Suni Rose
I have used CVS pharmacy as my only pharmacy for over 20 years. I have never had issues with my scripts or any pharmacy staff until I had to deal with Kevin Ginoff. He was very rude and not helpful on purpose, when I confronted him on it he thretened not to fill my meds and send me to another pharmacy while complaining about my attitude. Very unprofessional. Needless to say I am switching pharmacies and will never return thanks to your new pharmacist.
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May 2023 by Mary Durham
I came in to fill prescriptions (3 of 4 OTC) for my boyfriend who was just in an accident. Whatever lady working 05/28/23 around 12:30 set the tone by throwing three of the four papers back in my direction to let me know I can get them myself, and then noticed they don’t contract with his insurance. Not her fault with the insurance but Horrible customer service overall. The feeling I got was that I was a bother for even walking into the store and up to the pharmacy counter. Awful.
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May 2023 by Bruce M.
The sign said that the Ghirardelli chocolates are 50% off. Rings up full price. Staff response is well did you put in a membership number? Should of been let me fix that for you. I left feeling like it was a scam to get your money. Either it's on sale or it isn't. I suppose I'll make them a do not stop place in the future. Bruce M
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May 2023 by Debbie McMahon
This is my mom’s regular pharmacy. She was extremely sick so we tried to just fill the scripts at another pharmacy due to time. We had to go to CVS due to a medication not at the first one. After calling to make sure everything was good to go, we went to CVS. Kyler had to be one of the rudest techs I have ever dealt with. My mom is hard of hearing, she sneared when she had to say her name twice, did not say thank you when she took the copay, and was put out as she was explaining the extra care card information as we pointed out it was incorrect. Kyler is driving people away from your business.
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April 2023 by Owen M.
The workers in the pharmacy can be quit rude and don't seem to appreciate your loyalty as a consistent customer .
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November 2022 by Cherise W.
I have used CVS since I was a baby because it my mothers choice of pharmacy. However, within the last 6 months or so their customer service has gone down hill and they are very rude. They have very limited hours, which most people work during and cannot pick up their medications. I recently switched from them Walgreens. And CVS sent over an insurance from when I was 16 or 17 but nothing else besides my perscriptions. They have continually been rude when I have called (multiple times over the last few weeks) to ask why they only sent that insurance over. Every time they have told me that they have no idea what I'm talking about and I need to "check myself". then proceeded to hang up on me. I would NEVER recommend filling your prescriptions at the CVS in Butte.
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August 2022 by dustin dugan
When I called to have a scrpt sent to the Bozeman CVS, Holly (?) was incredibly rude. She told me she couldn't transfer the acript because "Bozeman never answers their phone." She then hung up in theiddle of me asking when the Butte store closed.
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July 2022 by Kendall Pollock
It appears that their hours have changed. They closed at 6 on a Tuesday.
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July 2022 by Brittany Miller
Amazing staff! They are always on top of it.
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June 2022 by Liz Juhnke
Was passing through town on a long roadtrip and came down with a sinus infection. They filled my prescription in like 20 min. I'm so grateful! Also grabbed a few car snacks. Had a decent selection.
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February 2022 by Morgan Ginther
They seem to be changing their businesses model, which is fine, but they maybe want to let loyal customers know what they're doing! I used to love this chain but, since covid? Nope
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February 2022 by Irish Eire
Needed help with change and the manager helped me reallly appreciated it
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January 2022 by Tara L.
Shoutout to our local community heroes! This venue has a cool neighborhood vibe where everyone in the store is welcomed and valued. The staff is friendly, attentive, and personable. There's a little bit of everything needed. I was happy to even find my favorite Yardley oatmeal soap! I needed something other than that hotel room soap and shampoo. We got a few snacks and things. It was well lit, organized, and clean. I really would recommend this store for anyone who needs a quick run in for necessities!
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January 2022 by Corum Cunningham
Scheduled vaccine two days ago. Got here and they said they did not have enough people to gives shots. They did not notify us prior to arriving so we drove on slick roads for nothing. Lost us as customers.
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December 2021 by Brittany McDonnell
Amazing staff! They are always on top of it.
