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February 2024 by Michelle Vitale
Ron and his guys work hard and get the job done. Great people to work with.
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January 2024 by Cynthia Hammers
Ron, Gene, Crystal, and Mr. Whiskers are great to work with and will make sure your taken care of of!
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November 2023 by Cory Briggs
Really great service, friendly staff!
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October 2023 by Paul M.
It is so hard these days to find good honest car and truck repair. Pro Service Excels at both!I was at the start of a long trip when my truck stalled about 10 miles outside Butte, Mt. I was able to limp it to the Ford dealership who was to busy to work on my Ford diesel pickup and recommended Pro Service, saying if anyone can get you in today it would be them and they are excellent diesel folks. These folks got me in to be diagnosed immediately, knowing i really needed to get back on the road. Diesel fuel delivery issues are very hard to diagnose but they put Vern one of their knowledgeable diesel mechanics on it and he was able to find 1 of several problems right away, Over the next couple of days he and Casey the other diesel specialist (they were very thorough especially knowing I had another Thousand miles to drive) continued to work on getting the issues fixed from morning till night without hesitation. I was handled respectfully and professionally through the whole process and when the bill came it was way more than Fair considering all they had done! The people of Butte are very lucky to have such a top notch shop! If I could give them 10 Stars I would! Thanks Pro Service, Paul M.
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September 2023 by Alex Sexton
Ron has done me right time and time again! He runs a great crew and is an excellent mechanic! If you're looking for a great place to take your rig that you can trust, look no furtherServices: Transmission
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September 2023 by Chance Vomacka
Had them do a minor job on my pickup and took them all day to do a 1 hour job and since I was stranded the took full advantage of that and charged me 3 times the amount of hours and double the price of parts and I still have an engine light on.
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June 2023 by Dave Barclay
So I’ve hired them a couple times and spent 1500 dollars now and not one thing has changed in the running of my vehicle. Now, which I can’t believe, they put spark plug wires on where 5 of them are pressed against my headers and running worse than when I first brought it in. And worse off, they don’t care now. I’ve given them so much money and my vehicle runs worse. How can any place stay in business while trying to screw over customers. Crazy part is I was recommended by a guy. But Ron just doesn’t care nowService: Auto engine diagnostic
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March 2023 by Mike Ferkovich
I'll recommend Pro Repair to other people,Ron has a great crew there.
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December 2022 by jonathon varela
Had to get a whole new motor for my 91 ford diesel. Broke down on road trip. They did an excellent job on my truck runs like butter. Shop was very patient with us, due to me not being in town. Would highly recommend this shop. They know what there doing.Services: Battery
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September 2022 by June Bugg
Pro Repair ReviewThis place came highly recommended from a friends so I was shocked when I had a terrible experience.Update: The manager, Ron, when I called back about my issues took really good care of me and got my car looked at, re-diagnosed, and fixed right away! He was fantastic and really knows his field.Short Story: I don’t doubt their ability to diagnose vehicles but their scheduling system and customer service leaves a lot to be desired. Please read the long story, I go into great detail.Long Story: So my was having issues of dying on my, thought it was the radio draining my battery, and my blower motor was out. I made an appointment a little over a week out for 9am. Got my car there earlier, they took my keys and my phone number and said they would call when they were done. I walked to a restaurant and waited two hour past my appointment time and called for an update. They hadn’t even looked at my car yet and they said it might be seen within the next hour. I waited another hour and walked back to the shop. They still hadn’t looked at it. I asked how many cars where in front of me and they said one. Noticing my aggravation, the mechanic walked over, grabbed my keys and said he could look at it. I told him I’d be back in an hour to get an update. They finally called me while I was waiting to let me know my battery was going bad and they were now looking at my blower motor. I waited another hour before walking back to the store, they found what was wrong with my blower motor and were looking for the parts I needed. I agreed for them to change my battery but I wanted to wait on the blower motor. When it was all said and done, this encounter took 5 hours I didn’t leave there with my new battery installed until a little after 2pm. And it cost me $340. My battery was $190. When I was checking out I spoke to the receptionist and and asked if I could respectfully make a suggestion. I let her know that my aggravation earlier was with the communication because they repeated could not give me an estimated time, I had to ask to see how many cars were in front of me. And they never asked if I could wait longer or if I needed to reschedule my appointment. The receptionist said it was because the boss was not on site and he was the one to tell people what cars to bring in. My issue with this explanation is that I had an appointment, therefore there should have been a schedule of what cars were being seen, with the understanding that there could be delays, in which case they could ask if the customer could wait longer or reschedule; they did not ask. This is my experience, just take that into consideration if you are taking your vehicle here, don’t expect good customer service.Services: Air conditioning
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July 2022 by John Myers
Ron is very helpful.
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July 2022 by Lynn Shrader
Ron and everyone are the best. They take care of you and do not try and get money from you
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July 2022 by Makray Demontiney
Awesome work and also work in a timely manner highly recommend themServices: Transmission
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July 2022 by Noel Mathis
They provide personalized service like they care!
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April 2022 by Rowena S.
Awesome group of humans. We lost 4 WD in the I 15 pass during a HORRIBLE storm and ice packed roads coming into Butte. We ran off the road, Reds Wrecking and the cops were behind us and pulled us out on the opposing traffic way....then 9 calls to repair shops and this FABULOUS GARAGE said come in!!!! They're amazing! I highly recommend Pro Repair!!! Crystal and Ron are angles on earth!!!!
