Verizon in Dillon, MT is a reliable and customer-oriented wireless provider, as evidenced by the positive reviews from its customers. The store's knowledgeable and dedicated staff, including consultants like Louis and Jake, are praised for their excellent service and problem-solving abilities. They are described as patient, polite, and willing to go the extra mile to ensure a smooth and satisfactory experience for their guests. The reviews highlight the store's wide range of wireless devices, including phones, tablets, and accessories, as well as their ability to efficiently handle device transfers and setups. Customers appreciate the staff's expertise in resolving various technical issues and accessing account information that the phone support team was unable to address. The manager, Amber, is particularly commended for her exceptional service, going above and beyond to assist customers, especially in emergency situations. Overall, the Verizon store in Dillon, MT is portrayed as a reliable and trustworthy provider that prioritizes customer satisfaction through its knowledgeable and dedicated staff.
Corey at the Dillon, MT store was very patient and helpful.
November 2025
Louis was exceptional and patient as we worked through multiple complex issues. Helped get me on the right track and had stellar customer service. Definitely was not the simple solution, but we still got it done. The knowledge and honesty was much appreciated.
November 2025
The guys at the store are wonderful and knowledgeable. However, the customer service and system they are forced to use hamstrings them by not being able to solve their own issues. It took three hours to get my new phone and it should’ve taken less than half of that!
