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January 2024 by Mary Kay Yackel
Great Service and very nice people to work with
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December 2023 by Steve Butler
Propane delivery.
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December 2023 by Debra Denton
Great group to work with They deliver whether you’re home or not
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March 2023 by Kirk Liponis
45 days is too long to wait for a delivery.
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March 2023 by Bridget French
The absolute worst company to work with. Our tank is on automatic refill and they have let it run out 3 times in the heart of winter. DO NOT USE!
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March 2022 by Ashley Lindsay
The staff is always so kind, they are quick to help fill bottles and answer any and all questions! They value their customers for sure!!!
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March 2022 by Nancy Crosby
They mention on their web site that we are family, if I treated my family like this or even anyone they would surely dislike me and my business. Ordered propane 2 months ago, called several times, even chased the truck down when it goes through my town. Still no propane......almost out, what would you do?
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March 2021 by ryan grigg
Bar none absolute worst customer Service and record keeping in this entire state. If you enjoy being threatened told you owe money when you don't and forgotten about for propane delivery As well as having your price doubled just because you complained about a mistake they madeThis is definitely the company for you. If you value customer service and prompt And accurate records. Then you are better off trying to drill for your own natural gas than ever using this company. Had the exact same problem with them last year as well except i was on auto pay so they were takeing money that i did not owe. Multiple times.i gave them the bennifit of the doubt when it was finally resolved and did not mention it toanyone.....not this time.
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March 2021 by Chad Oberg
Madison River Propane is the best in the biz always friendly, courteous, and fast. Give em call folks and leave a message. They will call you back asap.
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March 2019 by David McIntyre
Absolutely fabulous, work with you fantastically, even when you are new.Tremendously helpful and respectful.
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March 2019 by Mary Maguire
Thank you to Danielle and Art, and Madison River Propane! If you want friendly, competent and fast propane service this is the company for you. I walked in, gave our name and address and set the next Thursday for service . Art, the delivery driver, called and asked could he come today.......a week early. Heck yeah! Bye bye, Amerigas and Hello Madison River Propane!!
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March 2019 by Bruce Bartholomew
Danielle and Rob run a superb shop. They communicated well with me, and provided me with the exact parts I needed to repair the propane system on my RV. And it didn't cost me an arm and a leg.
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March 2018 by AM Davis (Outlaw-angel)
Requests for information go unanswered. The possibility that they had made an error in not recording our preference for a call before service could have resulted in the injury of their driver and did result in nearly $400 of charges that I had to cover or have my credit dinged. They still will not respond to my requests but they certainly have my money! Worse customer service I could not imagine. Marti's unprofessional attitude only added to the emotional stress and frustration. It is NOT worth the pennies you may save.
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March 2018 by Jeff Krogstad
I have worked with Madison River Propane for the past 8 years and know first hand the premium they place in providing the best customer service and prices available. They do as they say and makes it a Montana handshake guarantee.
