“I had an issue with accessing my account - not so good. But the telephone support I received in resolving this issue was exceptional. In particular, Jenifer Porter was efficient, friendly, and patient in working to understand the problem, and kept me informed of the steps she was taking to work through the issue. She was clear and concise in describing the steps I needed to take, and worked closely with me to reestablish my access. Before finishing the support call, Jenifer made sure I was able to access my account on both my computer and my phone, and walked me through some setting updates to be sure my profile was current and configured as I wanted it. A+!”
“Tina has exceptional knowledge and will be able to help you find the product and coverage that is just right for you!!! Extremely pleasant and easy to work with!”