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February 2024 by Shawn Niedge
Great atmosphere, very knowledgeable. Will go the extra mile to help you. Ladies in the office make the paperwork part of it go very fast.
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February 2024 by Dillon Niedge
Great place , great people!
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December 2023 by Ryan Meade
Very poor customer service. Brought my girlfriends vehicle to this place a few months ago due to grinding while accelerating and shaking while idling. The first time it was there they kept it for almost a month stating it was to dangerous to drive and there was the UAW strike so they couldn't get parts in. No courtesy vehicle was offered. Once the original repair was done, we drove it away with the check engine light still on and the grinding still happening. We then brought it back and were told the Catalytic Converter needed to be replaced, scheduled a time to do that to not leave it. When we brought it in for that repair we were then told they couldn't finished it because the Oxygen sensor had melted and they needed one of those, add another day wait. This repair was completed and we drove away with the grinding issue STILL HAPPENING. 1400$ and a warranty claim later we now have to take the car to an actual mechanic to get this addressed. Not a single person there seemed to care about this at all. Really living up to the local reputation as almost everyone I interacted about this issue warned me about even bringing the car to HKT.Well, lesson learned.
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November 2023 by Daryl DeKaye
They make good deals on new vehicles
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September 2023 by Jenny Wilson
Tyrrell and Caleb were amazing! They were so helpful and accommodating. I would highly recommend and be using HKT for all my future needs.
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January 2023 by Beverly Towler
Excellent service.
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October 2022 by Clay Hall
Tyrel and others at HKT’s body shop were phenomenal. I did major damage to the front end of my 3/4 ton Silverado when I collided with a mule deer at 70mph. While in Bozeman, my hometown, it would have taken weeks or months to even get an appointment for anyone to even look at my truck. Tyrel towed my truck in, picking it up at noon, and by 4pm they had taken apart the front end and provided my insurance company with an estimate. Damage was extensive and they really worked hard to bring my truck back to life. They also wen’t way above and beyond the call of duty to help me find a way to get my truck back to me in Bozeman. If I am unfortunate enough to ever need collision damage again, I’ll do whatever is necessary go get my truck to Glendive, 5 hours from my home. Good job guys. Thanks muchServices: Painting
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September 2021 by Kenny Jade B.
Worst place to diagnose a problem. Had vehicle towed. sever days later they said nothing was wrong with it. Drove 7 hrs to pick it up broke down 30 minutes down the road. Would not refund diagnoses. Someone tried to steal my trailer brake there. FIND ANOTHER PLACE
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August 2021 by Nauseous Atom
Very pleased with the repairs made to my chipped paint. Also wasn't very expensive to fix. Also having a windshield replacement done didn't take long to get in and get an appt. If I need more body work done in the future I will definitely call them. I've never actually gone to them before recently but since I now drive a newer dodge truck I like the idea of having the dealership work on it. They did an amazing job and I do recommend bring your vehicle to them. The repair they made looked good and is hardly noticeable. Thank you HKT Body shop.
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September 2020 by Joshua S.
My mom was told $800 for a radiator. She said ok for the radiator only and came back to a $2000 bill that added two UNAUTHORIZED services. Blake and Scott the manager took advantage of, and did not help to alleviate, what they claim was a communication mistake. Blake continued to repair two other hoses, one for AC and one for power steering pump. SHE ONLY AUTHORIZED THE RADIATOR. They refused to help the situation, argued with her and blamed her. She took out a loan to pay 1500. After that, Blake failed to communicate details with me when I called in and I paid $550 over the phone because Blake gave me the impression that $550 was the total and only bill for my moms car (I had not talked with my mom yet and made the payment to surprise her and help take care of her bill, I later called to let her know just to have her crying in the phone and telling me what Blake and Scott did) Scott the manager has not helped the situation and plays it off saying the 'bill is paid in full'. Yea, got that part Scott....What can you do for your mechanic doing UNAUTHORIZED work and misleading two people...a woman going through a divorce and her active duty military son who is in NC trying to help her. Blake showed miscommunication on two occasions for the same vehicle. Two wrong people to take advantage of and refuse to even help alleviate your lack of communication, HKT. I would expect help in labour reduction cost for the unauthorized work. But when I called Scott, he pushed the phone to Blake, refusing to be a manager and take care of the situation caused by one of his workers
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May 2019 by Rachel Levi
Got in an accident and went to Tyrel at HKT. He handled everything perfectly and even took care of the insurance paperwork. Pickup looks amazing and they even detailed it for me!! Definitely recommend these guys for any work you need done on your vehicle!!
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October 2016 by Kari Keller
They didn't even fix it right and now I'm out money. Not worth it to go here for repairs. Go out of town.