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August 2023 by Kelli
Just don't go there. They have 3 different signs with different hours of operation, which no one will tell you which is accurate. The people there do NOT want the public there, it's like they literally do not recognize humans not wearing a brown uniform. When you do speak to them, they look at you and wonder why. Unless they argue with you. Don't even bother... Just know, if your really cool, super rad local driver is sick or has a day off, GOOD FREAKING LUCK. Your items go to that facilities dark hallway and never move again. Oh, and they charge you extra for the pleasure! Those drivers, though... God Bless them! Don't know how they put up with it.
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August 2023 by karen krausz
A package was delivered to my address by mistake. There is no phone number for local office and I can't get passed the automated system to speak to a real person. This is totally unacceptable!!!!
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April 2023 by Douglas Fenn
The guy is always friendly and helpful
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March 2023 by Pamala Grigg
The people who work here are very helpful and know what they are doing so it dosen't take long to get your packages sent. Very nice people.
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February 2023 by Ali Moulton
I would give NEGATIVE 10 stars if that were the option. Delivery keeps getting rescheduled and Im MISSING WorK sick of babysitting the door. UPDATE. Your drivers are all VERY NICE but this delay was sooo time consuming and expensive.
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November 2022 by Ransom Eskridge
Great place to receive packages! Excellent customer service!
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October 2022 by Colin padrnos
Great Coustomer service. They went above and beyond to assist me getting a package pull off a truck before it left because it needed a signature and I would not be around to sign for it later in the afternoon.
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April 2022 by Brittanie V
Have been ordering packages and 2 were supposed to arrive and only one arrived. I called a couple times and have been told they would call me back and nobody called back. The last guy said he would have a manager call me because apparently my tracking number doesn’t exist when I’m still able to pull it up. And still no call. I also believe the delivery driver may be a thief. I heard the First Lady I talked to call the driver and she said she left 2 packages at my door. When I got home there was only one from ups and I had one from fedex and the smaller package was gone. If there was a thief in my building I’m pretty sure they would’ve taken all the packages and not the smallest one. I’ve lived here a while and have not had any packages disappear before. My neighbors told me they deliver their packages to the wrong place all the time. But I heard the driver say she left both at my house. The package was small enough for her to stick in her coat. She’s lucky it was only a phone case and screen protectors or I would have reported her to the police. If my other packages disappear I will be reporting this place because apparently it’s only happening with the UPS packages that are getting delivered. They have left my packages far from my door and on the stairs as well, thankfully I got it before anybody else did. I guess don’t order stuff if it’s being sent by UPS if you live around here.
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October 2021 by Rob Pedro
UPS Glendive Montana now has lost my prescriptions. I am a combat vet with PTSD need meds . I think there is a thief working there.
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September 2021 by James Miller
Since September 2020, they started delivering my packages to the wrong address. What the heck happened? They were doing great. Did they hire someone who can't read or just doesn't care? I have started asking people to use FedEx or the dreaded USPS to ship me packages and completely avoid using UPS.
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September 2021 by farrel Bodeen
So before today my experience with UPS has been awful to say it nicely. Our packages arr delivered to the other side of town 9 out of 10 times. But today Sept 10,2021 week were expecting a package that was supposed to be here the 8th. The young lady who answered at the shipping and receiving office was helpful. But the delivery driver who name is Tracy went ABOVE AND BEYOND to get us our package. Thank you so much Sir!
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August 2021 by Carrie Lester
I'd give 0 stars if possible. I've never had so many problems with deliveries as with this place. The drivers that come to Sidney, MT drop packages wherever they see fit or just don't deliver at all! We've been waiting for a package all day that has been "out for delivery". This is absolutely ridiculous!
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June 2021 by Liquid Fox (LiquidFoxDesigns)
Ever since you guys started using the ups access point at Carquest your drivers flat out will not deliver packages that need signed anymore. 3rd time I took a day off work because I had something critical coming in and 3rd time I'll watch the truck drive past, show up in the live tracking on the app and while they zoom past it will say delivery unsuccessful customer not in on 1st attempt, pick up at carquest. WHAT ATTEMPT? Never was, the drivers are just too lazy.
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January 2021 by Google user
Since September 2020, they started delivering my packages to the wrong address. What the heck happened? They were doing great. Did they hire someone who can't read or just doesn't care? I have started asking people to use FedEx or the dreaded USPS to ship me packages and completely avoid using UPS.
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October 2020 by Bettinna Moos
Driver speeds through personal drive. Had package returned to shipper because they determined it was a duplicate and never attempted to deliver
