Ace Hardware Great Falls is a local store known for its friendly and helpful staff. Customers appreciate the personal service and the wide selection of products, with some items offered at good prices. The store is large and well-stocked, often having at least one of everything. Customers find shopping here convenient and enjoy supporting a local business. The staff is consistently friendly, knowledgeable, and willing to assist, whether helping find items or fixing issues with products. In one positive experience, an employee went above and beyond to resolve a problem with a lawn trimmer, leaving a customer very satisfied. While some items may be a bit more expensive, the helpful service makes up for it. Overall, Ace Hardware Great Falls is viewed as a community-oriented store that offers quality products and excellent customer service, making it a trusted place to shop for hardware needs.
Brought my gas trimmer in to get the carburetor cleaned. James took a look at it, probably took maybe 10 mins, and got it running so much better. He took the time to explain what he did and didn’t even charge us! Awesome customer service! May every traffic light be green for you James!!
August 2026
Quick and awesome help every time!! Live the customer service!
February 2026
Always a pleasure to come into this store! They really live out their motto of being “the helpful hardware folks.” Sue in hardware was especially helpful as she clearly understood what I needed and went above and beyond to provide excellent service. Thank you as always!
