-
October 2025 by Rick Wagner
The store was very well organized and staffed with a friendly knowledgeable crew. Great place to shop!
-
July 2025 by Jasmine Broere
I want to give Shane in hardware a huge shout out at the west bypass store. My husband and I were just in there he was very helpful and knowledgeable. Hands down best customer service ever.
-
June 2025 by Smoked. AmericanBBQ
Came in for some plumbing advice and was blown away by the expert advice and patience in me trying to explain my nieve idea of what I needed. Highly recommend this store.
-
May 2025 by Andrew Perroni
The people here are the best in town. Ask Gene about paint, and you'll know the employees are smart and helpful. Prices are as good if not better than the big box stores, AND it's not a big box store. Sad to move away and not have this store down the road. Thanks for 3 great years. You truly earned this review.
-
January 2025 by Jennifer Grimm
I was greeted nicely and I got help out with my purchase as well
-
December 2024 by Chad Donaldson
The Employees Are Extremely Nice & Helpful, Highly Recommended Definitely My Go To Hardware Store Now, There Smoker & Grill Selection Is Top Tier Also
-
October 2024 by Walter Pool
Ace is the place is a great identifier of this great Hardware store. From $.20-$200 no matter what the cost they are there for your needs. I love my store at 215 Northwest Bypass the staff and manager are super nice and very helpful.
-
April 2024 by Mary Marchant
I went in there to do a price match same product and they refused even though online it stated they price matched so beware they don’t but the other ace does on 10th and the manager there is very friendly
-
April 2024 by J S
They call it the helpful place for a reason! This location does a great job and staff are friendly with customers. If they don’t know, they find out. Selection is usually really varied as well.
-
March 2024 by Ken
I bought the timberline XL Traeger barbecue that was $3800. with covers and accessories $4300. They said it was fully assembled and ready to go. I started it up for the seasoning and it caught on fire took out the motherboard. Could’ve caught my deck on fire now the Traeger does not work. I called them mind you this was the same day I purchased the barbecue that it caught on fire and i called them the next dayand they told me the first step I should’ve took was tho check it and see that it is installed properly. He also said that it was installed properly, and that it must’ve gotten jarred during travel. The pellet hopper was wedged against the feed auger, where it was hard to pull out that doesn’t happen From transport. The picture shows how they installed it, and you can see in the second picture the pellets got behind the Hopper, and the fire carried back in to Auger and pellet box I also have video of it on fire, which I did send to SteveMy recommendation is go to somewhere more reputable To buy a barbecue like this.They’re not willing to back their workmanship And even text me pictures of the manualShowing me that it was my fault thanks Steve and Keth at Ace Hardware on Northwest bypass Great Falls, MontanaUpdate just got off the phone with Traeger and because Ace Hardware will not Back their work they will replace my timberline, XLAfter Keth looked at the information he was given He offered an apology, and when trigger brought My New barbecue He came and picked it up and delivered me one That was put together he also admitted that they were wrong, and It definitely did not get shifted during travel And Traeger has now changed the design Of the fire box so that it will slide past the Auger tube. I changed my stars to four because of the effort But it was still a horrible experience, and ruined My weekend
-
March 2024 by John GunHammer
Usually find what I'm searching for and the customer service is great and always helpful.
-
January 2024 by Linda Willson
Service was great and the guy that helped us was very knowledgeable.Even helped load the snowthrower in -30°
-
October 2023 by Brigit C.
Selection and customer service. Filters were on sale, buy two get one free. They only had two so ask the cashier if they had some in the back she said no without even checking. Asked if they'd honor the free one and she said no they wouldn't. Sale sign didn't specify while supplies last. Ace should take care of customers that support their business in a more professional manner.
-
October 2023 by Malcolm Miller
Very Helpful
-
October 2023 by Jack Eddie (Google Guide)
Helpful and friendly staff!
