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November 2023 by Patrick Allen
Had my car repaired for extensive hail damage and they were quick to solve any issues or questions I had after repair. Never had a better experience getting my car repaired than here, highly recommend.
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September 2023 by Flora B.
Update on Sep 25th: as per Mike's commitment, he promptly scheduled the car pickup on September 18th and dropped off on 22nd. His team meticulously calibrated the parking sensors, and I'm pleased to report that they are now functioning as effectively as they were before.As for the dent, I must admit that my expectations were not exceptionally high, but to my surprise, it has actually diminished in size. However, the minor paint chip issue was overlooked once again. Nevertheless, I've decided to fix it myself using a "car paint pen," so it's not a significant concern.On the whole, I am genuinely content with the service provided by this establishment. Mike, in particular, exemplifies outstanding customer service with his positive and helpful attitude. As a constructive suggestion, it might be beneficial for the shop to document the specific repair requirements in writing and request customers to sign off on them. This proactive measure would help ensure that nothing is overlooked during the repair process, reducing the potential for misunderstandings in the end.
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September 2023 by Flora Bai
Mike's efficiency at the car repair shop is impressive! He promptly ordered the necessary parts and attentively listened to my needs. He also asked John to give me a free ride!John was also so friendly and he engaged comforting conversation along the way, which helped alleviate my anxiety after the car collision. They’re a great team!In contrast, my experience at a different shop was worrisome as the estimator seemed uncertain about the timeline for repairs, mentioning it could take until September and potentially even longer if more damages were found.Trusting my instincts, I am leaning towards going with Mike. I'll continue to provide updates on my experience with him. ---date: Aug 1, 2023Aug 21, 2023, an update: called several times and still not sure when it will be fixed. Will keep updating....Update: I received the car last Friday, Sep 1st, just before the Labor Day holiday, with Mike handling the delivery. Overall, I'm satisfied with the service. However, there are a few small issues that need attention. The newly installed parking sensor is not working properly, the small dent on the front hasn't been repaired, and the chipped paint has not been addressed.I followed up on Monday morning, Sep 5th and had a conversation with Mike about these concerns. To my surprise, he offered a sincere apology and committed to arranging for the car to be picked up on Sep 18th, a date that works well for me.In my view, what matters most is not the initial oversights, but how a company handles and resolves such issues. So I have to update my rating to 5 and will keep you posted.
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September 2023 by Lottie B.
I know it was minor but I needed help putting a front plate on my BMW. These guys were so friendly and accommodating that they stopped what they were doing and helped me out. When they weren't 100% satisfied, they changed the color of the screws to match my car. And offered me homemade banana cake while I waited! All at no charge. Love this place and its people!
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July 2023 by Michael Neisinger
Acme body shop is the best in Great Falls. They do fantastic work at a fair price. They have an extremely experienced staff. They do amazing work. They have repaired my 2008 Toyota Tundra and most recently my wifes 2022 Ford Ranger. They are perfectionist. Both vehicals look better than new. Jay the owner and Mike the Manager are awesome to work with. It's rare to find people that really care and take care of you like you are the only one that matters. A very special thank you to the entire staff. I highly recommend this shop to anyone in need of auto repair and paint work.Respectfully,Michael Neisinger
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June 2023 by Marvin Newkirt
The Good: Mike and the Team at ACME Body Shop are friendly. They are willing to make you feel like you are a priority as a customer.The Not So Good: After 14 weeks of being without a car, we still don't have a definitive timeline on the completion of repairs to our 2022 Mazda. From waiting to order parts after our car has set in the shop for at least 8 weeks, constant false promises and moving completion dates this has been a nightmare of a process.*Mike and team has attempted to rectify the situation. I will provide an update on the quality of the work when we pick up our car.
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June 2023 by Marvin N.
The Good: Mike and the Team at ACME Body Shop are friendly. They are willing to make you feel like you are a priority as a customer.The Not So Good: After 14 weeks of being without a car, we still don't have a definitive timeline on the completion of repairs to our 2022 Mazda. From waiting to order parts after our car has set in the shop for at least 8 weeks, constant false promises and moving completion dates this has been a nightmare of a process.*Mike and team has attempted to rectify the situation. I will provide an update on the quality of the work when we pick up our car.
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April 2023 by Robert Jovin
ACME is awesome! Mike and Trevor at the front desk are friendly, funny and professional. They crashwrapped my window so that it wouldn't break apart. That was even before they had my business. I highly recommend!
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January 2023 by Katherine Cook
I came into Acme body shop. I first met Mike the manager of Acme. I asked for the owner Jay. Im sure he assumed I was selling something. I asked if I could wait. He said absolutely. Mike's was amazing. When Jay walked in he was super inviting after I explained why I was there. I starting my pitch. While we I was getting to know more about Jay's company. I ended up mentioning an issue with my SUV. One of his employees Daniel was standing behind me. Jay asked him to pull my SUV in the shop. He fixed it up for me so quick and I was so amazing how amazing my headlight looked. I have had a lot of different companies try to clean it up and it has never been done. I am so impressed with Daniel's customer service and his work. I walk into Acme trying to help him save money, he ended up helping me out too. So, want to give a big THANKS to Acme for being so kind, helpful and down to earth. It was really nice to have walked into Acme Body Shop. I would recommend anyone that need that need any auto body work done. They should go to Acme Body Shop.Thanks again Kat.Service: Auto detailing
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January 2023 by Bob Anderson
Mike was very professional, funny and extremely polite. He made the entire process seamless and the work the guys did was top notch. Will 100% recommend
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December 2022 by Joselyn Romero
they fixed my car door after a dingbat drove into it while it was parked! Can’t even tell anything ever happened!
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November 2022 by Ashley Larson
I have used Acme body shop on several occasions over the years— replacing bumpers to getting my vehicle detailed! They take great care of their customers and I am happy to refer any friends to their business. Mike is your go-to guy!Services: Auto body & trim repair
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August 2022 by Justin Holland
A deer hit my driver's side mirror. It's illegal to drive in Montana with it broken. Acme got my car inspected and the very next day was able to get me in and get it fixed. The price was very very generous and I would do service with them again. I would recommend ACME to anyone.Service: Side view mirror repair
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July 2022 by Stephanie Linne
The staff here were all wonderful, knowledgeable, efficient, timely and professional. Mike was really awesome helping me navigate and figure out what to do with my insurance after I got rear ended. I would recommend this business to anyone. Excellent customer service and excellent workServices: Auto body & trim repair
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June 2022 by MARK HORTON
Great service! Took my new GMC truck in for body work and new paint. When they finished you can not tell where the damage was! Truck came back washed and cleaned. They even dropped it off to our house. Thank you Acme Body Shop.