-
February 2024 by Print JinX
Worst Pawnshop i’ve ever had to deal with never buy anything from them. I knew i was in for a fun time as soon as I made a purchase for a controller and the worker forgot to ask me for a receipt. Went home plugged in the controller instantly broken to the point where you can’t use it at all. But i bought it 20 minutes before they closed so of course I couldn’t bring it back until the next morning. I wait until morning to go back into the shop and right as I start explaining the issue both of the workers instantly start accusing me of not even being at the shop the night before at all. So i explained to the worker he wasn’t the one who helped me and it was his coworker and instead of asking his coworker he proceeds to have the audacity to say i’m lying and have never been into the pawn shop before trying to kick me out. I told him i’m refusing to leave and that we need to look at the cameras if they were so correct that i wasn’t there. Of course he couldn’t even access the cameras without his bosses code so instead of trying to help fix the issue he then starts telling me that i’m screwed, its not their issue and that it “sucks to suck.” That pissed me off so i tell the worker It indeed IS your fault for not asking me for a receipt in the first place and for hiring incompetent workers that you put into that sales position and that i’m not leaving until your boss comes into the building and fixes the issue they created. So he finally calls his boss and after 20 minutes of arguing he turns around to the desk behind him and magically finds the receipt from the day before in literally less then 1 minute of looking. If the worker would have just done his job and actually tried to help then we wouldn’t have sat there for 20 minutes arguing for no reason. After he finds the receipt he proceeds to tell me that “I gave him too much attitude so he didn’t want to help ” Even though if he wouldn’t have tried to aruge right away and just simply turned around to check like he was supposed too we wouldn’t have had a argument at all. And so after he finds the receipt he takes the controller into the back to “check if he works properly” and instantly comes back out and says it’s a piece of junk like I didn’t tell him that about 10 times already. So after wasting time for a good 30 minutes they proceed to give me 30$ instead of the 35$ i paid for the controller. At that point i was taking what i could get from those scum bags. Never take your business here or they will try to scam you next.
-
April 2023 by Jeremy A
Straight forward no bs. The guys there are knowledgeable and friendly. My go-to when I need some quick cash.
-
March 2023 by Darcy Woehler
You want to work with a company that cares and gives back to the community? This is it. They are caring, understanding and concerned for the well-being of their customers. I have been helped multiple times with questions and concerns when it didn't even necessarily benefit their business and they were so helpful! They also helped me look out for some hard to find products to support our local senior citizens in need over the holidays! What a great, family based business!
-
March 2023 by Xalvandor's Nest
Yeah, no.First of all, never try to pawn or sell stuff through these guys. Being a previous pawn broker myself, the offers they provide are astronomically low, as if they're trying to keep every penny they can from entering your pocket.Buying stuff isn't much better. These guys claim to ensure the functionality of their merchandise and yet the other day I bought a system and one of the controllers just didn't work.Naturally they offered a refund, but I just wanted compensation for the controller, not return the whole system. It's their fault in the first place and now I have to return the whole thing?Absolute B.S!!!! If I could, I'd give 0 stars. Should've just allowed me to return the controllers and been compensated for their mistake. Unacceptable and I will never shop here again.
-
March 2023 by Ryan Carroll
Other than using Alias for their FFL capabilities , I have purchased one item from the pawn shop, I have never pawned anything ..I purchased a .243 from Alias smith and jones for my daughter , she shot a deer that year with it and shortly after the season was over we were notified that this specific gun was stolen and I had to return it.. that's the risk sometimes, not really anyone's fault ...the Owner Charles Conley went out of his way and spent his own money and made sure that when we brought my daughters gun back, that he replaced it with a brand spankin new .243 Remington, new scope and a new pink sling, Charles did not have to do that ...but he cares about his customers , my daughter and I will remember that day and the impact Charles made in my daughter for ever..Alias smith and jones , Charles Conley , Corey Pierce ...thank you...if you want to deal with straight up honest people , this is the place to go!Thank you
-
March 2023 by Xalvandor 1532
Arguing with every 1 star review is incredibly immature and unprofessional. Keep sealing your fate as the worst pawn shop in town.
-
March 2023 by Jensen Allestad
Awesome place to buy or sell. Good with prices and are willing to help you get your items out of pawn.
-
March 2023 by Kelly Stevens
Super clean and organized, great pricing on great products. I have been doing business there for years and they have always delivered.
-
March 2023 by Ray schneider
Best shop in town! Always friendly and great deals!
-
November 2022 by Tara Lasher
They used to be descent they sold my 12 gauge that had sentimental value!! I called asked the day it was due they said the 25th I called the 24th and they said my gun was put out and sold the 24th that was a set up I had a lot of money and feelings that went with that and I didn’t even get a explanation and I had always been good on my pawns in the past somebody gave me the wrong day and purposely put it out most likely so they could take my gun over!!! I’m so mad do not pawn here they will rip you off!!!! You can reply and say it’s false but it’s not ur nothing but con artists there everyone go to capital these guys will steal your stuff for themselves!!!! Thank you save your money and item by not going to alias!!!!!!!!!!!!!!!!
-
October 2022 by Chad Donaldson
Not Horrible, Not The Best Option Either, Prices Are Fairly High Compared to Other Pawn Shops In Town
-
April 2022 by Justin Thumm
horrible service and complete rip offs!
-
October 2021 by Whitney Kyle
Best pawn shop in town. The staff cleans everything they put on their shelves and they honor a 30 day guarantee if something doesn't work properly. This is the only shop I gladly spend my hard earned money in. They take pride in what they do and it shows. Highly recommend!
-
October 2021 by Charley Fern
Ten Stars! Simply the best pawn shop in Great Falls! I love browsing and seeing what they have for sale. Great prices $$ , great selection, phenomenal customer service. Highly recommend!!
-
October 2021 by Daniel Triplett
Great rotating selection. Pawned guns here a few times & they are always taken great care of. They always have collectible items in the shop so you never know what your going to see. DVDs, Xbox & PlayStation games from consoles new school & old. They even have old school consoles to buy but grab it when you see it because it’ll be gone the next time you go in. They always have a nice bike or tool that strikes your interest. This shop is very classy & cleaner than any pawn shop I’ve ever visited. There is another Alias pawn over on central west that’s worth a looksy. Take a stroll outside the shop & you’ll see why they are a Great Falls icon with tons of Montana’s wildlife statues to view!
