Bernina Silver Thimble is a highly recommended sewing shop known for its excellent customer service and support. Customers praise the friendly and professional staff, particularly highlighting the helpfulness and kindness of the team. The store offers a well-laid-out space with great fabric, patterns, and kits, making it a pleasant place to browse and shop. The shop provides fast and reliable service for machine cleaning, servicing, and repairs, with many customers expressing gratitude for how their machines are returned in excellent condition, sometimes even like new. The staff, especially Scott and Debra, are appreciated for their skill and care, even repairing vintage shears and fixing old machines to perform like they did when new. Whether purchasing a new machine or getting repairs, customers feel confident and well cared for at Bernina Silver Thimble.
Ten stars for customer service and support at this sweet Bernina shop! Fast service in getting my machine in for cleaning and service... came out sewing like butter! Thanks so much! Highly recommend!
April 2025
Quick visit from Texas. Very friendly, well laid out store with great fabric, patterns & kits. Wish I could of spent more time.
February 2025
I’m so blessed to have such a wonderful place to take my Brother Quattro 2 and 3 to get serviced and fixed. The kindness and helpfulness is beyond anything I ever expected when I moved here 4 years ago. Thanks so much!
