“I've been to this store twice. Both times for relatively small purchases. But was treated each time as though I was a million dollar customer.
I was greeted shortly after entering and someone assisted me with each purchase.
Great service and great prices!”
“I’m curious why this location doesn’t have a solid 5 star rating based on selection, cleanliness, cost BUT MOST IMPORTANTLY their customer service! In my past experience - at one time I managed 5 group directors, 22 directors, 100s of managers along with 1000s of front line associates. Not only Fastenal but Britni’s customer service and her team met and exceeded all of my expectations!! Fastenal is fortunate to have an outstanding staff at the Great Falls location!!Fastenal is like Disneyland for people in the “Trades””
“They have what you need, and cheaper than people think. When in there department they know what you are looking for not someone there that has to ask for someone else to answer.”