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January 2024 by GizmoGuy Entertainment
Very affordable, was greeted right away and best placed I decided to switch too.
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July 2023 by Jc Mckeag
Best phone company I've ever had
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April 2023 by Tom Szirbik,Sr.
Excellent customer service. Knowledgeable staff, Tyson was great in helping me switch carriers and get my phone on track. Big savings compared to A.T.& T... and I mean BIG.
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January 2023 by Richard Almanza
Excellent service, experienced personnel.
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November 2022 by Teresa D Smith
Service is very helpful and kind here... can help you thru most all issues and give a remedy to what is your problem or desire ... we choose Cricket because it is a great service with less hassle and less time spent trying to make amends of phone issues and more time spent home or with family!!! THE SMITHCLAN
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September 2022 by Anastasios el griego.
BEST SERVICE EVER. BRAVO GUYS. ???
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August 2022 by Summer Taylor
It's not a loyal company to use. The customer is never right
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June 2022 by ash dash
Miserably rude and snide customer service associates. If good customer service means having snarky attitude with less than pleasant response when asked a simple plan related question then this is your spot. I e had a bad experience the past two visits now and although I've been with cricket for 7+ years now I'm considering switching due to the fact I can pay less and receive far better customer service with a company that will at least pretend to want my service. Sorry guys but if you hate your job don't take it out on others just get a different one! ?
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June 2022 by Clarene Ross
The two gentlemen that waited on us in Great Falls were great. They fixed our problem without having to replace our phones. Thank you
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May 2022 by Debi Knuth
Absolutely, positively great. Titus was extremely helpful. He has a wonderful, caring staff. I love doing business with Cricket. Thank you so very much.
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February 2022 by Tammie Pentecost
I absolutely love the staff on 10th Ave. At different times, I can't seem to learn about all the features. I'm not computer savvy. The staff always meet me with a smile, can I help you with something. Always trying to make my exspience a good one. Great staff and management always there to fix all my problems .
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February 2022 by D. C. S.
Refuses to answer phone I am going down today to talk to the OWNER about the sheer disregard of customers.
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November 2021 by David Mims
The absolute worst provider I have ever dealt with. I ported my number from RedPocket Mobile this last Sunday 10-3-21. The port would not go through it took four days. I bought the newest BLU G91 Pro smartphone where Cricket IS LISTED ON THE BLU WEBSITE as a compatible provider. My phone finally started working properly yesterday 10/5/21. I call a family member this morrning. Right after I hung up I receive a text from Cricket saying the phone was not compatible and service had been terminated. Ok, so I go to the store in Great Falls, MT I am mad at this point, but was not just rude. The guy basically tell me the phone is NOT compatible and cannot be reactivated on their network. Really??? So, I said ok I want a full refund for the service seeing how I have not had any. I was told I would have to call. I call Cricket and am pretty much told they do not GIVE REFUNDS Really? That guy needs to find him another job, and AT&T needs to shut cricket down. I worked at AT&T OK, and have forgotten more about phones than you will ever know. I also own a business. T-Mobile had it handled in thirty minutes. THE WORST I HAVE EVER DEALT WITH ZERO STARS. Oh, and my credit card company has already initiated a chargeback Cricket. STAY FAR AWAY! My new T-Mobile business line works just fine.
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September 2021 by bowman tube
Great customer service. Makes for a quick trip answered all the questions.
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September 2021 by Thomas Audet
Was excellent frist month then got bad