Horizon Credit Union is known for its friendly and helpful staff, with employees who are efficient, good listeners, and always willing to assist. Many customers appreciate the excellent service and the positive attitude of the team, especially in branches like Embark. However, some customers find the lack of a local phone number inconvenient, as calls are handled through a nationwide service. Overall, Horizon Credit Union offers helpful service with a welcoming environment, though some prefer more local contact options.
Lydia at River Drive Branch was very pleasant and helpful. She went out of her way to help us resolve our situation in a timely manner. Thanks
November 2025
Ann-margaret, loan officer at the great falls branch provided outstanding and professional help throughout my loan application. She is very personable and will be a tremendous asset to the company.
September 2025
Excellent staff very knowledgeable always ready to help you with anything you need at any moment.
