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January 2024 by Laurie Gardner
For some reason I have a tire or two that keeps losing air and have been prepared to buy new tires but they haven’t needed replaced. I am so impressed with how nice they are and explaining the issue is air pressure changes and not a tire problem. They didn’t sell me something just because they could and always very friendly and helpful
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January 2024 by Dustin Nuttall
I have to say, I haven't had a single issue here. The last time I went, I needed new tires because mine dry rotted, and they pro rated them for new tires to lower the cost. However, the computer said they had them in, but searching the warehouse, they didn't. So, for that issue, they lowered the cost more for even better tires. They really think about the customer, and I love a business that isn't going to screw the customer over.
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January 2024 by Gatheart R
Never had a problem with firestone whether I'm in MT or clear across the country. Usually my go to place if I have one near me.
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January 2024 by Powder Pig
Despite setting an "appointment" and being assured multiple times my tire exchange would be done in 60-90 minutes, the task was over 4 hours. I had no option but to wait. I actually checked in at 90 minutes to learn my car had not even been brought inside to begin the tire purchase/ placement. At the conclusion, as I paid for the new tires, I requested assurance the swapped tires had been bagged and placed in my car. I will place them back on my car after the winter. Assured they had been placed in my car, I walked to the car to discover the tires were not inside. I waited again for the staff to retrieve, bag, and return my all weather tires to the car. Not planning to return, even for a tire exchange, let alone a 4 tire purchase!
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December 2023 by Kurston Hunstad
Very pleased
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September 2023 by Emily Fury
Pretty good kind of slow but they are okay
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September 2023 by Miranda S.
This business is awful. Tires I was put in was defective. Got them rotated each time I had the oil changed. Not even a year later the center is worn down bald and outside are good. Been told by 2 different tire places the tires are defective. Corporation or business refuse to make good on them. I still have to continue to pay my tire bill. If I want different tires they will charge me another $600. Refuse to discount my CFNA card. Never will I do business with them AGAIN! WORST BUSINESS EVER!!!!!!!!!!!!!!
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September 2023 by Justin N.
Been going to FireStone for 3 years. Last Saturday, when to get a oil change and vehicle inspection. Turned out I had something Torn, happens whatever. The thing that gets me is they messed up my tire calibration or something cause now my car ain't driving straight. Couldn't bring it back in cause I had places to be and things to-do.Called them back later and they said they'd have to charge me to fix the issue they caused....I will no longer be going to FireStone, nor would I recommend anyone else do so.
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July 2023 by Brian M
Got my truck in quickly to replace my tires. Employees were professional and knowledgeable and worked hard to save me the most money by comparing different discounts and coupons.
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May 2023 by Victoria Rose
Both times I had my winter & summer tires switched this past year, I ended up getting screwed by the gals who were at the desk.When I had scheduled to get a new set of winter tires in November, the lady then said "yeah, we have 5 of those in stock!" But when I showed up for my appointment, they had either forgot to reserve that set for me, or reserved it for someone else before me and did not make note of it. They ordered another set for me, made a new appointment, and of course tires had not arrived by my 2nd appointment time (and took about 30 mins of confusion for them to figure that out), so it took 3 appointments before I finally had a new set of snow tires. No complaints about the tires, though. The blizzaks performed great for both city and highway winter conditions.Not sure why I even went back after that frustrating ordeal, but called to get an appointment so my winter set would be switched out for my summer. Lady who answered gave me an appointment time that I put in my calendar right after my call. Showed up and the guy covering the desk said I didn't even have any appointments listed on my account. (Which, they still have my mother's name as the only person linked to my phone number, which I've asked to have changed multiple times) Thankfully he said they would still do my car next, though didn't even seem surprised at the appointment botching.Most the mechanics I've talked to here have been very helpful, but the consistent major screw-ups by the people running the desk & phones has been mind-numbingly frustrating.
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April 2023 by Lyne Robinson
Have used them for years, great service..switched off studded snows...note to self..wait till May next year to take them off!!
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March 2023 by T Martin
Great job. Great service. Not pushy and very straightforward. Showed concern for the quality of service to vehicle and customer.
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December 2022 by Jessica VanDeventer Boswell
We were traveling thru and our wheel had came off and become out of balance late Sat afternoon. Firestone said they would work us in asap so we could get back home and their service was amazing and really went out of their way to rotate the tires and balance them for us even tho our large rims take allot of time. Other shop in town wouldn't touch it saying they didn't have time but Firestone came thru.. if you need anything head there they will have my service when I'm in town. Thank you again Firestone!Services: Wheel alignment
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November 2022 by Lauren Williams
These guys were awesome and really came through for me when I needed my tire fixed right before they closed. Will be back again.
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November 2022 by Mary Rasmussen
Technicians are friendly and diligent. However have experienced more than once laziness, rudeness, no job knowledge, worst I have seen for a small business lately.Services: Oil change
