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January 2024 by K Dog
In and out on less than 5 mins. Smooth flow.
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January 2024 by R G
Consistently missing packages because of them being sorted and delivered to the completely wrong address that has no resemblance to my house number and street number. I also receive packages for others that are not my address. Reading and comprehension is fundamental when you read and sort for a job. Get sorting and delivery employees that have the ability to read, please!
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December 2023 by Nancy Towers
Not to bad so close to Christmas. Nice oeople
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October 2023 by Barry Eisenman
This station always had the nicest, most helpful staff from anywhere we've been. Clearly this is a well run, organized and post office that makes me appreciative of their work and the services provided.
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October 2023 by Adriana McGee
The stupid automated message on the other end of the receiver instead of giving me an actual person to talk to is extremely infuriating!! Give me an agent!
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July 2023 by Tyrel Marquis
Can we just let this terrible organization go under already? It would be great if the government would stop bailing these people out and let people vote with their dollar.
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June 2023 by Lydia Brimhall
I ordered live chicks and received them at this post office. They called when the box arrived and I went and picked it up no problem. Employees were very kind and there was almost no wait. I was very nervous about having ordered live birds, but it was super smooth and all employees seemed to have handled the box with great care.Don’t try to call, they won’t answer. But I think that’s every post office ever just because they’re busy seeing other patrons.
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June 2023 by Richard Haman
Worthless people Ryan should be fired refuse to help or provide information
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October 2022 by Dante Lopez
Expected delivery time is straight wrong/garbage! Expect packages a few days later than ups or FedEx! Ship elsewhere!
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September 2022 by Dark Timber 319
I swear we have the laziest mailman in great falls. Mail is always late and he makes 0 attempts to deliver any packages to our doors at the Franklins. Whenever someone is substituting for him, Our packages are always delivered to our door that doesn't fit in our lock box. What's his excuse? To many breaks? Always on his phone? Get rid of this guy!
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August 2022 by James Olson
I am trying to call the post office for zip 59401 directly to inquire on the status of my mailbox key. For the past hour I have been bounced around from recording to recording.
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June 2022 by Lindsay Eng
I just wanted to mail my letter and I had to hear an old USPS worker rant about no one wanting to work because they wanted government handouts. Was incredibly rude and sarcastic when asking when the letter would ship. Avoid this location like the plague.
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May 2022 by Jon D
Zero stars! I'm sick and tired of scheduling pickups and then getting emails saying that my package has been picked up yet here it still sits! I'm a local business and this is why 99% of the time I use UPS
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November 2021 by Jordyn Everett
If I could give 0 stars I would. This location is quite literally impossible to get a hold of, and it is ruining my Christmas. I’m a Missoulian who has a friend in Great Falls that I’m sending packages to. Each and every package has been marked as undeliverable and returned to sender or destroyed immediately. They did not give my friend notice, or let me or the original sender know. They give you absolutely no time to adjust your delivery method, and even if you WERE quick about it (you’d have to catch it literally the second they mark it as “undeliverable”) it’s impossible for them to answer a phone. And the main USPS service line can’t do anything about it! I’ve called this specific office over a dozen times in the past three days, waited hours and hours, and still nothing. They will not take care of you, or your packages. Use literally any other mailing service!
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October 2021 by Dark Timber 406
I swear we have the laziest mailman in great falls. Mail is always late and he makes 0 attempts to deliver any packages to our doors at the Franklins. Whenever someone is substituting for him, Our packages are always delivered to our door that doesn't fit in our lock box. What's his excuse? To many breaks? Always on his phone? Get rid of this guy!
