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11AM - 3PM
1131 N 1st St, Hamilton
Banks
“On Friday November 7th, 2025, received a Fruad Alert from Opportunity Bank about charges on my Apple card. The fraudulent charges were charged late in the evening on a holiday weekend. Opportunity Bank immediately alerted me to the charges while Apple Card did not. Opportunity Bank Security Specialist, Ryan (Badge # 145995) worked with me to correct the large $ Amount of unauthorized charges. It took a long time on the phone to make the corrections but Ryan was patient often repeating directions. I cannot thank Ryan enough and commend his professionalism. Thank you Ryan & Opportunity Bank for being alert.”
“Jody, knocked it out of the ballpark again helping my cognitively and physically disabled sister. We had to navigate the social security system with my sisters Bank account. Jodi always goes the extra mile. She makes a difficult situation very much lighter load. She always figures out what to do in the very precise and timely manner. Thank you Jodi! Sincerely, Donna Malik”
“Adam and his outstanding crew have ut a smile on my face everytime I do business with them and that is often multiple times a week. Always helpful, call to let me know about everything from letting me know I have a suspicious check to letting me know if an account is getting close to my minimum amount that i have requested. A warm and friendly staff who always has a smile for whomever is walking in their door or driving up. Knows my name, asks about my puppy status. I breed Border Collies so thats a fun question.”
“Nikki Smith went above and beyond to help my mother and I even though we were a few minutes past lobby hours. Provided excellent customer service and we were extremely grateful she went the extra mile when others didn't. Thanks again Nikki!”
“I've had to recently get involved with my elder parents banking. WOW! Felicia at the FLORENCE office has helped us twice now and she has been absolutely amazing. Thank you so much for all your help.”
“After banking everywhere, only US Bank seems to make banking easier and more pleasant, and this particular branch in Hamilton is among the VERY BEST in my experience.”
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“I’ve been using first security for years I recently dealt with a few fraudulent charges on a debit account. I called in and we closed set up a new bank account immediately. They helped me file the dispute paperwork and got the money back in my account. The response time was amazing their customer service is unmatched. Thank you guys so much.”