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July 2022 by Colton Todd
Was ecstatic to find a U.S bank In the big city of Hamilton.
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February 2022 by Bryan Borup
Impossible to simply talk to a human at my local branch. Worst service by any business not even close.
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December 2021 by Claim Docs
Sign on the door says 9am, I’ve been here since 8:30 to get in, at 9 Stephanie comes to the door and says they open at 9:30 and that I’d have to make an appt to even deal with anyone. Bank literally has 5 people working, no one here, and they can’t help one customer. Freaking ridiculous.
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December 2021 by Alexis Ulrich
Honestly, this branch is never open and NEVER answers the phone when I call. It’s absolutely unprofessional and frustrating. Customer service should be #1 but it’s definitely not. It needs to change or I won’t be a customer any longer and I certainly won’t recommend this bank. DO SOMETHING!!!
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August 2020 by Steve Lamon
While traveling, we found need to transfer funds into another account. We didn’t have checks with us but a super customer service rep, Gladys, was very patient & helpful. USBank always provides great service imo ?
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December 2018 by Brittney Huseby
Left my card in the ATM, was told if that because I hadn't picked it up by a certain day...(due to being out of town for the holidays, also a day no one made me aware of) that they DESTROYED (the word they used) my card. Yay! Now I can't pay my electric bill. Thanks US Bank!
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July 2018 by Stocks M.
This is a small branch. I went in for the first time to open an account and Shelley (assistant branch manager) Was very nice and helpful! It's a simple branch, nothing fancy. But it's great for people who travel and need on the road banking access since they are located in most regions.
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August 2017 by Carmen W.
Not a friendly branch, not an effective manager, you will feel like Alice in Wonderland here and Ed Luoma is rather sexist and overbearing..... not good service. Find a hometown bank when in Hamilton. Go to Farmers State or Trail's West! Make you wait even with an appointment, give you problems and headaches. Ughh- not a good place to bank! Can't count....
