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October 2023 by Adian S.
Worst phone service I've ever had! They charge for everything there ridiculous their service their reception sucks they charge even for Hotspot I'm getting bills of almost $200 every month when Straight Talk had the best service ever $55 a month great reception no problems I want so badly off this Verizon contract these people are going to go out of business after they rob every poor person they possibly can Verizon is garbage and I hope they get burned for something where everyone is let off the hook! Everyone should be aware to save themselves do not go with Verizon under any circumstance they will rob the next three years and few thousand dollars of your life for nothing but a contract everything else sucks!!
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July 2023 by Google user
Knowledgeable and Patient with making sure I understood any questions so I felt better about my phone when i walked out of the store. Even with a long wait my anxiousness went away as soon as she started helping me. She was kind, considerate and helped me with all the things I needed. Thank you Sierra.
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March 2023 by J P
Everything I wanted and help in choosing the right items with absolutely great demeanor. It was a pleasure to go
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February 2023 by Dayna Morton
My husband and I had the best Verizon experience we’ve ever had with Siena! She was incredibly nice and efficient. What I loved most is that it didn’t feel like she was trying to upsell us on everything. I even asked her about a bigger (more expensive) Verizon plan. She was honest and said it wouldn’t benefit us and that the lower plan would be just as good for our needs. We were in and out of the store multiple times over a few days since we were trading in and ordering new phones. Every time we came in, she greeted us and remembered exactly who we were. Top notch customer service and we will definitely be coming back to see Siena if we need anything in the future!
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February 2023 by mark Boehne
Siena was cheerful, welcoming, knowledgeable and honest. She found the best discounts answered all questions. Fast in and out service.
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February 2023 by Brock Alonzo
Siena was excellent. My wife’s phone broke over the weekend and Siena stayed late after closing time on a Sunday to help us out. She even found significant discounts that reduced the cost of the phone and also our monthly payment. Best experience I’ve ever had at a Verizon store. Thank you!
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February 2023 by Ruth Bizarro-Cook
Chance was so good at being patient with this old brain of mand he was very clear about what he was talking to me about and he even went out of his way to help me with a little tutorial and paired my phone up with Bluetooth in my car it doesn't get any better than that thank you so much
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January 2023 by Luke DeMeyer
I saw a total of three different people working in this place, Siena, Dillon and Nicole. I know I couldn't be as patient as they were. They were ALWAYS swamped and yet maintained respect and friendliness to all who walked in the door. In addition they worked incessantly and diligently. If I were an employer, I would have offered them a job. Thank you.
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January 2023 by Dan Warila
The most underwhelming Verizon store in this area I prefer to drive to Missoula. The gentleman I talked to tonight did know the answers to anybody my questions and very obviously did not care. I ended up googling answers in front of him. I should know by now that this place is good to pick up accessories but not get any questions answered
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December 2022 by Luke D.
I saw a total of three different people working in this place. I know I couldn't be as patient as they were. They were ALWAYS swamped and yet maintained respect and friendliness to all who walked in the door. In addition they worked incessantly and diligently. If I were an employer, I would have offered them a job. Thank you.
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December 2022 by TJ Vallance
The lady that helped me get a new phone was awesome. I highly recommend her.
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December 2022 by Perry Bartol
My wife and I came in on Black Friday weekend. Siena was working the store alone and it was pretty busy. Siena works hard, she knows the Verizon promotions, she is incredibly positive and friendly and she is a smart and kind person. There were multiple instances when other customers needed help and she found a way to multi task so that everyone felt taken care of. She is Just the kind of person you want to support in a small town. We ended up buying new phones for all 4 family members and a lot of that is due to her personal assistance and knowledge. I would come back here every time there is no need to go to Missoula! We did have one mishap where the phone transfer process didn’t work and I had to restart the process at home. Lesson learned-don’t leave the store until you know everything is progressing properly. It was resolved and Victra reduced the transfer fee due to the problem. I will be back here every time I have Verizon needs. Thank you Siena!
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November 2022 by Vic Mortimer
Sienna is helpful, friendly, knowledgeable. I highly recommend this store!
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October 2022 by Misty Browning
Siena was wonderful. Great customer service even though she was the only employee there. Spoke to customers on a first name basis and was very communicative!
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October 2022 by Shirley Dean
The staff were very nice and helpful. They fulfilled the promises they had made regarding my purchase.
