December 2021 by Bunni B.
The retail store is great, just like any Walgreens. They usually have things in stock and it's great to have this store in town. The staff is friendly and helpful. The lines are long sometimes. I'm not sure how people can fill a grocery shopping cart at a Walgreens but that's not a problem with the store, just a fyi. I did drop an old disposable camera off to be developed 6+months ago and haven't heard back. They said it would take a while so maybe it's still coming. The pharmacy on the other hand is shockingly terrible. On multiple occasions, I get a message in the app that my prescription is delayed and I've waited up to 1 week and then called for an update. I've been told that: they don't use the app, they don't know how the app works, that reasons for my prescriptions being delayed are it isn't covered by my insurance (not true), it needs a preauth (not true), then that it is covered but it's not FDA approved (?? These are basic scripts), also just the general "oh idk what happened or why it was delayed". You could be waiting on important meds for over a week for no reason. It ...is baffling. I love Walgreens but I switched to a local pharmacy in the area for my prescriptions. I don't have any problems at other pharmacies so I don't think any of the issues I've seen with Walgreens are valid.