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July 2022 by Steve Hagemoen
Booked a rental car a week ago. I was on my way to pick it up and received a call telling me they didn't have a car for me to pick up. Would not recommend. And, if you're wondering, no compensation was offered. Luckily I'm travelling alone and not with a family or with small children.
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July 2022 by blue earth
I would not count on this place to help with your travel needs. I reserved a car 9 months in advance. When I arrived they did not have the rental for me. I was denied; after already paying. Had to change all of my plans. Then Many locals told me about the poor service they provide.
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August 2020 by Philip M.
I'm in Helena for business and rented a car from Alamo that I have been renewing each month at the Alamo counter at the airport. I've been waited on each time by a fine gentleman named Ben. Today when I renewed my lease I told Ben that my wife will be visiting next week. Ben was gracious enough to give me restaurant recommendations, sightseeing info and even a Montana map. This was beyond great customer service, and Alamo is fortunate to have someone representing their company.
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August 2020 by Moore Tamara
I rented the car from the Helena Montana Airport. The experience was excellent. When I was planning my trip and I read reviews it was confusing if the Alamo office was in the Airport. I want people to know it is in the airport. It's a very small airport and the Alamo counter was right by the baggage claim area. We loved the car. I will definitely rent from them next time.
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June 2020 by olin herendeen
Reserved a car online, booked hotel, dinner reservations, got droped of at the airport, says open online, but NO ONE HERE TO GIVE ME KEYS! MIGHT GET FIRED FOR MISSING BUSSINES MEETING! IM OUT $600 AT LEAST.
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September 2019 by Kathy Mastin
Quick and easy
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April 2019 by Josh Faure
I called Alamo and they talked with me for 30 minutes about all the details. (never rented a car before) Brandi at the front desk in Helena was great! Even offered to come in early to work if I needed the vehicle sooner. No sneaky charges. Great service.
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November 2018 by Dave E.
All online resources say they open at 7am. Reservation confirms a 7am pickup for my rental. Nobody here.
