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November 2023 by Manuel Gonzalez
I have a problem no signal for 2 days someone came to fix it today apparently it was fixed it was not
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April 2023 by Natalie Wesley
At&t direct tv has the absolute worse customer service along with the prices they charge. It's impossible to speak to anyone from the corporate office. If someone from the corporate office reads my comments please reach out to me.
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February 2023 by Zack G.
You walk in ready to buy a new phone, and walk out looking for a new provider with this staff and store and this was done by management!!!! I spent an hour waiting in the store for an incompetent staff member who was more interested in talking with other customers about one of them being in prison and the other not becoming a cop then recognizing other customers need help. After finally making time for waiting customers, being told they can't do anything for you because the AT&T system is flawed and will offer zero help with it. Then talking with the manager to tell me the exact opposite of what the call center or number that their corporate office listed as customer support had instructed me, by phone and email to go into a store to fix the problem. Not to mention the level of unprofessionalism by the manager to pull me back in the store to then increase the frustration and belittle me as a customer. If this is how they operate, training a demotions with actual professional staff is needed. The manager is the problem if he treats me like he did, I can only imagine how he's treated others.
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November 2022 by Sus M
Just had an amazing conversation with Ms.Prudence .. and she was so wonderful In helping me solve quite a few problems... what a nice way to start your weekend with a great employee thank you Ms. Prudence They only give 5 stars you should really have 10 stars⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️
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November 2022 by Diana Espinoza
Been with them for 20 plus years ,I even have a grandfather package which it no longer exist, as they know how the encomy is now they continue to raise there prices without notice