March 2021 by Frank A.
I opened my savings account and did not realize there had to be a minimum of 20.00 in there, I am new to a credit union so I was niave to it. I accidentally mixed my account number with one of my other credit union account, so an ACH for 8.27 was returned as I was that amount short, so they charged a 29.00 return fee and then it tried to go through again and they charged another one and they refused to reverse them, left a bad taste in my mouth, it's pure profit for them and reminds me of Wells Fargo, do not get an account here!!! I am making a complaint to the BBB mabey that will get thier attention. They are not focused on customers, just thier profit
