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January 2024 by Ron Phillips
Get everything here
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January 2024 by Larissa Jackiw
Very professional, friendly. Great service.
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January 2024 by T-Daddyo
Young guy helped me replace a headlight bulb when I was in a hurry. Knowledge people, friendly service. My parts store of choice.
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September 2023 by Steve Duval
Great service and friendly people. Seems to always have what I need for my vehicle in stock.
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August 2023 by Mandi Andersch
Worst parts store ever lazy slow unknoweleged employees
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July 2023 by Jackie Heflin
We broke down in Helena and went to Carquest to grab the part that was needed. The employees were amazing especially Ken. He was able to help fix our truck so we could make it back home 4 hours away. I really appreciate the hard work and help. Thank you Ken for your help and for your Service as a Veteran.
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May 2023 by Nathanael Bennett
Went two days in a row during hours it says they are open. Nobody there and doors locked. Went the next day to buy paint and told the employe I’ll be right back I have to buy a compressor to paint with. I came back an hour before it says they close and nobody there and no answer on the phone.
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May 2023 by Steve Schimmel
Prices are kinda high, parts selection leads me to order from the internet
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March 2023 by Eva Landry
They had the parts we needed at a good price and they are very helpful.
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February 2023 by Chad Wenger
The staff is very friendly, informative and helpful. They really went out of their way to help me find what I needed and to get me some information
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January 2023 by alex king
Don't shop there. They would not take back a trickle charger that was unused never opened and was rude to my daughter. I called Missoula where im from and they take them back. I will never shop there again horrible service I would consider going somewhere else!!! If I could give negative star I would .
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January 2023 by Dennis Trotter
On December 23rd, I placed an online for a battery to be picked up the next day on December 24th, Christmas Eve, at the Helena, Montana location #2272. I knew that hours could be impacted by Christmas Eve, and the battery purchase wasn't an emergency, but the website indicated that they would be open, and most businesses are open on Christmas Eve with reduced hours. I arrived at the store shortly before noon and discovered that the door was locked. No signage regarding reduced or holiday hours, just locked up. I tried calling from my car to confirm hours and leave a message, however, there was no answer and no voice mail option. I tried contacting the national company to provide feedback and there is no way to leave a message other than chat, which was not functioning. I understand holiday hours and short staffing and all the other reasons for complications...but the lack of communication and clarity regarding the most fundamental issue in customer service, when the business will be open, is inexcusable. Other auto parts businesses within a couple of blocks, AutoZone and O'Reilly, were open and had hours clearly posted. C'mon Carquest, this is not acceptable. Are you closed? Going out of business? Don't care anymore? Plagued by the zombie apocalypse? Impacted by the recent Arctic bomb cyclone? Suffering from an identity crisis due to the Advance/Carquest name change? We'll evidently never know...
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August 2022 by Allan Langdon
Friendly, knowledgeable staff. Quick service, good prices. Military discount is very helpful. Thanks!
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June 2022 by Adam Wall
I went to this store on recommendation from Napa. I bought a seat cover for my 1500 Silverado. It didn't fit after several tries. I took it back to get a return or store credit, but the guy at the counter said, since the box was torn, that they couldn't take it back. Because, they are a "ginormous corporation." Gave me the excuse that his manager was out "until next week or something." This is terrible customer service. I don't recommend this place, I'll tell my family here about it, and I'll never come here again.
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May 2022 by Mustangalpha6
Have been doing business with Car Quest for years all over the country and the Great Falls Store is one of the best I've been to, great staff very friendly and there parts are very good quality and have a good warranty ?
