August 2023 by Stephen L.
I've rarely experienced a combination of incompetence, rudeness, and arrogance than I've encountered at this CVS location. It would be hard to detail all the bad experiences I've had here, but today was the last straw.Got into a heated discussion with one of their workers at the drive-through, mainly because I was still upset that they had told me the prior evening that my wife's RX would be ready in an hour. Two hours later, after waiting half an hour in the drive-through line, I was told it'd be another 45 minutes.I went back today, and it hit the fan. I had a cigarette burning, and the same guy told me to put it out. I'm a little to blame, I guess, because I told him he couldn't tell me what to do in my car. I did put it out, though. At that point, his boss got involved. As bad as the first guy was, this one was worse. Bottom line, he told me he wasn't giving me the RX I was making my third trip to pick. He said he would transfer it anywhere in town. Then, he said he couldn't.I told him he should be ashamed of himself, and he replied that I should too (for what? Trying to pick up something for my wife with leukemia, or for expecting his people to be professional)? When he said this, I blurted out, "Fuck you" and he said, "Back at you." Then, "Have a nice day."What a punk. What a creepy, unprofessional, prissy little punk.