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March 2024 by Elsie
Opened 2 new accounts with First Interstate and was happy with the outstanding customer service. Trevor and the team are great to work with. Anytime I’ve called the Lyndale location with questions or concerns, they were prompt, knowledgeable, and courteous.
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September 2023 by Kayl Good
Every bank I have dealt with recently has the ability to print cards. Not these guys, they are forcing me to use a pre pay with all sorts of attached fees. The first transaction on this alternate card would cost me $17.00. None of them were explained to me when I opened checking account. They claim the card was mailed to Billings does not have fees so this is legal. I'm not sure why they did this as I am not there Philipsburg post office mailed my car back to Billings. So far nobody at first interstate has the ability to print cards or talk to the mailman. All the modern banks including very small town banks have these services available, I will be closing my account and leaving for a modern institution.
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November 2022 by Silvia Ceravolo
The local branch is great but I would never do an auto loan with them again. They caused me so much stress by messing up the title so I couldn't sell the car in a timely manner and the next offer was $2000 less, couldn't update an address, added a $3600 insurance charge to the balance because of this but couldn't remove it, etc. Local banking, great, but the loans are centralized. No way.
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September 2022 by Rich M
Not a member, but treated us as if we were.Would consider this bank based on our visit, however we live out of state where FIB is not available.Keep up the seevice!
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February 2021 by shaun obrien
Great all round
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December 2020 by Robert Palmer
They are good with me they also ways help me out even if they weren't having a great day i can't speak for others tho
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August 2018 by Jeff Nash
We have had numerous problems with this branch, recently they lost one if the checks that we deposited and took the money back out of our account even though we have a deposit slip showing the total. They regularly screw up our deposit amounts even when explicit instructions are included with the deposit slip. if you are looking for a new bank i suggest you look elsewhere.
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May 2018 by John Olmstead
First Interstate Bank ripped me off!!! BEWARE BEWARE BEWARE!!!!!
