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August 2024 by Scott Baldwin
Chris and his team are top notch. I developed an engine issue while out on a long road trip with my young boys. J4 was recommended by some people in Helena, so I called them and asked Chris if they could sneak the truck in and get me back on the road. They were able to diagnose and repair to get me back out on the road the next day. They are honest, reasonable, and most importantly perform quality dependable service. If I were local, I would switch all of my needs over to J4. Thanks Chris and team. All the best.
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July 2024 by Windy Pennington
I have not received such exemplary customer service Anywhere in Helena / EH, as I have from J4 Automotive.
Chris is Upstanding and honest and will try to move mountains to help you. He certainly did for me.
After receiving the cost of my original quote, Jesse called to say he found even better pricing on parts, saving me over $300!!! Who does That, anymore!!???
(And for those wondering why this wasn't reflected in the original quote, that is because....
The original quote was for: 4 wheel drive, engine gaskets, water pump, etc, which I had to break up, getting work done over a course of time. This was Phase 2 making the original quote approximately 2-3 months old)
Look, my point is this, I was born and raised in Helena living here over 50 years now. I understand home town Pride. J4 does too. They may not have said that, but it shows.
The amount of Integrity, kindness, Hard Work, and willingness to truly go the extra mile to help their customer - Any way they can,
Tells me I have found a notable Local Business that more than deserves being promoted!
Thank you, J4
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May 2024 by Kurtie Cutie
not sure why i was called a racial slur as soon as i walked in
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May 2024 by Deb B
Trustworthy, always upfront of what a customer can expect, great customer service, very nice, clean, roomy, comfortable waiting area, as well.
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April 2024 by John Barnes
Great service and great people. They’ve taken excellent care of my vehicles.
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December 2023 by Tim Kosena
Good service and fair pricing.
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November 2023 by Nancy Leddige
My husband passed away in November 2021. I was spoiled for a lot of years because my husband handled the taking care of the vehicles, and yes, I will admit when it comes to car maintenance and repairs, I am a hopeless cause. J4 Automotive has been absolutely amazing when it comes to helping me with car care since the first time, I brought in a vehicle to their repair shop after my husband died. Patient, caring, understanding, good sense of humor, and willing to go beyond what is needed to help make sure any vehicle I take to the shop is well taken care of, and I feel safe and comfortable driving the vehicle. If you want the absolute best care of your vehicle by the best repair shop in the Helena/East Helena area, you take your vehicle to J4 Automotive.Services: Auto battery replacement
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November 2023 by Darlene Abeyta
I needed my antifreeze checked. I was in East Helena at a friends so I stopped in J4 Automotive. Chris went out to my car immediately and added some antifreeze. I asked him how much I owed, he said, “ nothing, it wasn’t much that I added. I was sure appreciative of the service. Thank you
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November 2023 by jeff clark
Got an alignment done and j4 did great. Super friendly front desk works.
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September 2023 by Paul Langer
We bought new tires and we’re told we needed an alignment so brought our car to J4 for a tire alignment. They quoted $88 for the alignment.When we came back to pick it up they said there weren’t any alignment issues and therefore the didn’t adjust/realign the tires… then charged me $75 for just looking at it?I had brought my other car to get the oil changed but I’m taking it elsewhere. This experience was disappointing. I had heard good things that this place was honest and fair…fair would’ve been no charge or even like $30…idk this just doesn’t sit right with me. It’s enough for me to look elsewhere for vehicle maintenance and services.In response to yours: I understand that you’re a business and labor isn’t free…your not going to justify $75 for what you say you had to do. You want to make it right?..be reasonable. Bottom line_I don’t trust you. I hope everyone out there who cares about reviews takes my experience into consideration. They can fully expect to be charged full price for anything regardless of the service that is actually needed. And so many of your other reviews reflect my same frustrations. If you have any further questions feel free to call me. You have my number.
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September 2023 by Alex Langer
Won’t be using this place again….charged me $75 for them to say oh your car looks fine it doesn’t need an alignment when they quoted me at $88 for the alignment alone.
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September 2023 by Simon Taylor
Knowledgeable and trustworthy. Both hard to find these days.
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September 2023 by S C.
Way overpriced. The people that work there seem pretty nice, though. They don't seem to do a lot for how much they charge. A simple check-up (run a code reader and check fluids) was over $200. Not really sure what warranted that. Replacing a starter cost over $800, when 3 other mechanics stated that it should have only been $450. Flashy store - I suppose that's what you pay for.
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July 2023 by J HOLMES
Professionals. Period . You want it done right the first time than just call J4.They care about your safety . They have proven to us again that we are a valued customer and that we can count on them. This is a straight up, no bs, honorable bunch of folks,that will have you falling in love with your car again.
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July 2023 by The Review Guy
Worst experience I ever had. Told me on the phone, 2 weeks out, that they would fix one strut on my car. I show up for the appointment and they decide to tell me when I'm already scheduled to be there that they will have to fix both struts because once one is out, the other is on its way.. which is fine if the strut wasn't broke to begin with from hitting a massive pot hole... not from normal wear and tear on the vehicle.So basically they failed to tell me when I made the appointment that they would want to do both struts... instead they enlighten me when I'm already there with my car. Time is money and they wasted my time. Found another place that did just one for me.
