JOANN Fabric and Crafts is a well-organized and clean store that offers a variety of crafting supplies. Customers appreciate the friendly and courteous staff, particularly an employee named Tristan, who is noted for providing excellent customer service. While some visitors have experienced issues with the accuracy of the store's online hours, the staff have been accommodating, holding items for customers and providing prompt curbside service. Although the selection may not always meet expectations, the welcoming atmosphere and helpful employees contribute positively to the shopping experience. Overall, JOANN Fabric and Crafts is recognized for its pleasant environment and dedicated team.
I had pre-ordered some items that I would be picking up a day or two after their pick up window expired. Called them and they gladly held my items for me. Used curbside and they brought the items out promptly and were very friendly.
November 2022
I'm glad Helena still has a Joanns to get my craft needs
September 2022
Very helpful folks at this location. Could've asked for nicer people.
