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January 2024 by Megan Smith
Would literally give 0 stars if I could. The owners of the store have terrible customer service. It’s a shame the bighorns/hayha does any business with them. We have had two separate occasions where the owners have singled out a child about a jersey or other apparel. A jersey they was purchased through them and made by them. The comments that were made were absolutely appalling considering it was in regards to a child. Will absolutely never do any business with them. It’s a shame, I would love to support a local business but at this rate I would much rather support a big box store who has better customer service.Play It Again Sports - Helena, MT that is not true actually. He plays hockey for HAYHA and there was an incident with a jersey that was made for the travel team. Jen was the one who made the comments and I am more than happy to remind her if that’s the case. I do know there are two sides to every story, but there were more than just him in the store that can confirm. Also, knowing the comments and accusations Jen made about the jersey to others makes me believe that being “super polite” probably wasn’t the case. Isn’t the company that prints the bighorns logo wear also owned by you though? So basically the same thing correct?
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January 2024 by Tracy Caudill
Wide selection for such a small store. Prices aren't bad at all. Last couple times we went in, we were never greeted or acknowledged. Not a good way to do business in my opinion. Grandson loves to stop in once a week to just look. Granddaughter drools over the Pit Vipers. ?
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August 2023 by linda navarro
Staff basically ignored the customers. Won't be going there again would rather order online!!
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August 2023 by Ryan Machos
Doug & team at PIAS Helena have been great. Although an incorrect item was shipped, it was handled very quickly and I got the item I needed within 2 days on a time crunch. Thank you!!
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May 2023 by Andrew Harper (ADH Outdoors)
Horrible prices. Just a joke. Use craigslist!!The prices were not even close to "fair". You can of course make whatever offer you want, but don't pretend your offer was fair.
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February 2023 by Jake Ryan
This place is rad! They have some awesome gear. So stoked they have skateboards and Pit Viper shades. Good shop to buy & sell used sporting goods too. ??
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January 2023 by Megs Allen
My husband and I bought out 12 year old son a brand new Easton baseball bat $160 from this establishment for Christmas. Monday 12/26/22 he had indoor practice and the bat broke while my son was using it on toss up balls from his coach. My son maybe got 5 swings/hits with this bat. My husband Tuesday called Play again sports and explained to an employee what had happened and asked if there was anything we could do. We didn't want a refund just wanted store credit if possible to go towards another purchase of another bat of our son's choice. We were even willing to spend more money if need be to get our son another bat considering it was his Christmas gift. The employee on the phone Tuesday said they were so sorry to hear about the malfunction of the bat and to bring it in and they would figure something out. Thursday my husband and son bring in the damaged bat and the debit card we used to purchase. The employees in there didn't even listen to my husband just told him since there was no original plastic wrapping from the bat, there was nothing they could do and were not even willing to look up the transaction. Before this incident we had shopped and traded sport items with this establishment, and now we won't be back. So frustrating that this had to happen.
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October 2022 by Kaitlyn Rork
Walked in here with my two young boys. We were on the hunt for a skateboard. The store was a bit disorganized. We were tripping over boxes, but aside from the boxes the store was clean. There was only 1 employee but he was very friendly and helped us price an item. Purchased a Santa Cruz for my son. Nice board but a lot of the paint on the grip tape came off within an hour of him riding on it. A little pricy in my opinion but hopefully the quality is worth it.
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October 2022 by Grace Williams
Always very helpful. If they don't have an item, they are more than happy to send you to the best place to get it.
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September 2022 by David Duffner
Took care of all our families needs at a way better price.
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July 2022 by TJMac
They had a nice variety of items. Found a new bike pump for $9.99 not a bad deal.
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July 2022 by Bruce Murray
I was looking for a 5 iron & found a a good Ping that had to come home with me.
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June 2022 by Decker Tode
This place is nice, and they have good staff. But, some of there stuff is downright expensive. I don't understand why they only sell pickleball rackets for 60$, but, it's their business. Would go again during ski season, cheap rentals.
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May 2022 by Justin Lewis
Great staff and great business that gives back to our community!
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April 2022 by Dennis OReilly
Very helpful good customer service