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January 2024 by Aaron McCarter
Devon H and the female manager that I didn’t catch her name went above and beyond customer service. As a business owner myself, I would hire them. Will be returning my business here.
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December 2023 by Kelsey Langemo
This store is so unorganized. My son found a shoe that he liked and that fit him but it was just sitting in the middle of the aisle floor in a pile of shoes of the same brand but different colors. After checking every box we could find containing shoes of the same brand we couldn’t find the box with the matching shoe anywhere in the store. The associate working wasn’t any help other than to tell us it happens a lot. She offered no solution to help find the missing box with the other shoe. Yikes. Another business in Helena that will likely bite the dust sooner than later. Too bad.
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December 2023 by Atheana Anthony
I worked here for about Three months until they terminated me because one of my past teachers passed away of suicide. For someone who went through a terrible loss, this shouldn't be okay even when the manager said it was selfish of him to kill himself. I understand that I cannot have a day off bc he wasn't a family member, but, don't say that to people. Especially when it's from suicide.
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December 2023 by Thomas Clinch
I won’t go into details but I would advise anyone to please spend their money elsewhere.
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November 2023 by Stan Cushman
Nothing this trip
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November 2023 by Michael Brent
I was supposed to be the store manager. Two days into accepting and starting, my partner passed. I was given leave, but I’ve fallen apart.Today I get a text from the DM saying if I don’t return the keys, she’ll go ‘another route’. I guess if you guys want me in a very bad state of mind driving on the road and putting others in danger, and myself, I will. Just thought you guys were a better company than that.HR can contact me if necessary. Frankly, I think if this is how you handle a death of an employee’s loved one, maybe you guys need to get in touch with reality. There are companies that pay more and have better support.
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October 2023 by M F
You're short staff. I get it. I even sympathize. But how hard could it be to update your hours on Google?RESPONSE TO OWNER'S RESPONSE BELOW: I checked the hours when I walked up to the door at 5:30 Friday to find the store closed. Website said closes at 8pm. Sign on door (photo I included in review - did you even look?) said 5pm. I just checked again and website still says 8pm M-Th, 9Pm Friday. Maybe you've solved your staffing problems over the weekend and gone back to regular hours? I won't be finding out anytime soon, because I needed some shoes and vought them elsewhere.
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October 2023 by Kania Smith
I loved having an associate yell at me from across the store that they were closing in 7 minutes when it was actually only 6:47... I knew they were closing soon (even though google said 8pm) and was only coming in to make a quick purchase of a pair of hey dudes I already owned to replace my worn out pair. The other associate apologized when she saw how unprofessional her coworker was being.
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September 2023 by Kai Lynn
A new employee that was left unsupervised did a return for me and did it completely wrong. The manager shows up after calling to see if I could speak to one directly. I then had to turn around and go back to the store, only to be told I need to come back in two days to get the rest of my money. Not managed very well and not very friendly. Customer service hotline was also terrible as well. First lady had hung up on me after correcting her. Would not recommend.
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September 2023 by Megan Cox
Online the hours showed it was open until 9pm. Went to store around 630pm on a Friday and they had a hand written notice on the door saying their hours were 9-5pm. Bad business if you are going to advertise the hours make sure they are correct.
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August 2023 by Richard Odermann
Great shoes at a great price
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August 2023 by Woodrow Weitzeil
Just shopping for shoes
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April 2023 by Matthew C.
So this place has quite a few shoes, and we have shopped here multiple times, but lately they have been totally outrageous on the prices for kids shoes! Today they had better prices for adult shoes than for kids! We found the least expensive kids shoes that worked for my kids and still it was $90 for 3 pairs. Many of them were $50 per pair or more! For KIDS SHOES! Totally ridiculous. And it turned out that the prices on the boxes weren't right on all three of the shoes we bought. They were a bit cheaper, but we didn't know till the register.And to top it all off, the bathrooms were so gross they were unusable. Like BAD! My 5 year old looked at the toilet and started crying, and there WERE NO TOILET SEAT COVERS! I handed her off to my wife to try the other bathroom and she came back out immediately too, and said there was no way she or our daughter could use that bathroom. She said the toilet was so black and red inside that it couldn't have been scrubbed for a few years.I told both the people that worked there about the bathroom and they apologized but seemed way too busy to do anything about it. Just NASTY. I'll give them two stars instead of 1 because they do have a cool kids area with a TV that helps entertain the kids. Seriously though, reasonably priced kids shoes and bathrooms that don't make you throw up are required for families to visit and feel safe and comfortable.
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April 2023 by Crystalyn Denny
They have lots of great options and the person working was very friendly and we had a great conversation. They didn't have what i was looking for, but she tried very hard to help me look. Thank you for your excellent customer service!
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March 2023 by Nicole McNew
The store was so disastrous that a person can’t possibly shop there. Shoes all over the place, boxes with no shoes, it looked like a tornado went through there. The employees didn’t even seem to notice. They were standing around snapping pics of themselves behind the registers. No help, no greeting. I’ll take my business to the other shoe store in town.
