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March 2024 by Melissa W.
Sportsmans Warehouse would not sell me a firearm because I am a woman. I went to my local sportsmans warehouse store to purchase a Springfield 10mm. My local store would not sell me a firearm because I was a woman. I had looked at the 10mm at a different store and decided to come to sportsmans because it was a better deal and I have purchased several firearms through them over the years. I went in with my boyfriend. The clerk approached my boyfriend who indicated I was there to look at the Springfield 10mm. They pulled it out and I said I wished to purchase, again I had looked at it at another store. I was asked to fill out the ATF443. After doing so I was harassed by the store manager who indicated he was the only manager over the whole store, his staff backed his "credibility" saying he owned/opened the store. I was harassed and accused of purchasing the firearm for my boyfriend. I was grilled with questions that were personal and unfounded. They asked my boyfriend if he had an account with sportsmans because he did not they refused the sell me the firearm. My account/history did not matter nor my honest answering of their harassing questioning. I was accused of being escalated, I was not. I was firm and direct. I was in no way out of line. I was dismissed and disregarded and I belive it was because I am a woman and I am disappointed that is thier brand. Had my boyfriend been buying the firearm I belive my presence would not have mattered, but because I was a woman purchasing a firearm having my boyfriend presence did? On my ATF 443 I legally and honestly answered the firearm was for me. The store said my behaviors of not inspecting before purchasing was a red flag indicator from corporate training. Additionally, I informed the staff and manager harassing me that even if I was purchasing the firearm for my boyfriend there are no legal issues as he can legally own a firearm. To which I was told to calm down because the store manager "came to me calm", again I was not unregulated at any point. I suppose the brand is in thier name sports"mans". I understand I am unwelcome in their stores.
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February 2024 by William Corrigan
Reloading dies marked at $41.99.on the shelf, but rang out at $52.99 at the register. If I do come back, it will be to cash out my rewards points. That is, if they actually have product on the shelves.
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February 2024 by Garrett Ainsworth
Quality products and ok prices.
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January 2024 by Michelle Boone
I went looking for a pocket knife. Poor selection. Did not buy from gere.
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January 2024 by Janelle Garza
Great store and helpful staff!
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January 2024 by Patricia Watson (Celtmaidn)
Everything for the outdoor enthusiast. And the staff are awesome.
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January 2024 by stacey jan
Not the place to go if looking for women's ANYTHING.
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January 2024 by Jim Pilon
Guys at the gun counter are excellent
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January 2024 by Kyle Fitzgerald
I love shopping here for all my outdoor needs, clothes, boots, ammo, and more. The guys in the gun department are very knowledgeable and helpful
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January 2024 by Wayne Weikart
Decent store but inventory is lacking a bit.
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January 2024 by Jurgen Benthack
Don't bother applying here. they don't need help no matter how much they say they do. I applied here in person actually THREE times. It can't possibly be because of ME because I have an extensive security and conservation work record and a dozen references throughout the carpenter's union and Forest Service that will confirm I have good work ethic. I'm actually OVER qualified. Yet I keep being told "we selected another applicant sorry" WHICH IS REALLY FUNNY BECAUSE I KEEP SEEING THE SAME POSITION LISTED ON INDEED WEEK AFTER WEEK!!You boomer employers need to stop saying we are lazy for not working when you put fake "help wanted" signs.
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November 2023 by Bryttani Burton
Worst customer service ever, also never work here unless you want to be disrespected and downed on your second week and the managers doing nothing about it. Also changing your fixed schedule a week later saying that’s what I agreed on when it was not.
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November 2023 by Kyla Gresens
Worst customer service i've ever had. I really wanted to give no stars. Went to get a hunting tag and the lady I talked to started getting rude when I was asking questions and trying to learn, NEVER will I go to that store again.
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October 2023 by Kimberlie Dickenson
Listen, as a female I get treated, generally, like I don't know what I want or what I am talking about at the gun counters around here and most places honestly. My experience at almost all other retailers in town have been negative with them either straight ignoring me, talking down to me, smiling at their coworkers when they think I can't see them, speaking to my husband while Im speaking to them, ect. ITS UNREAL. As someone who buys one to two new guns minimum a year It gets really old and frustrating. A typical gun buying experience for me involved a LOT of anxiety and anger about how I was going to get treated and typically left other gun counters extremely upset and unsatisfied. I would shop with my husband to try and avoid being talked down to our completely ignored.When I went to the Helena Sportsmans gun counter The guys there where just a great group of experienced individuals who respect and valued me not only as a customer but as a person. I can go in there and they treat me like any other "guy" at the counter, EVERYTIME! We share stories, tips, and tricks. It's like buying a gun from an old friend and having good conversation while you do the paperwork (if they arn't too busy). They do not ever speak down to me or over me. When my husband is present they do not turn to him. They even engage and encourage my 10 year old daughter who had been hunting with me since she was 3. She loves the guys at the counter and is excited to take photos back to them of her WINS! I will not buy a gun from anywhere else. EVERY gun retailer should train and encourage their staff to treat women with respect. I highly recommend, as a women, the gun counter at Sportsmans Warehouse here in Helena.
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October 2023 by Cooper Moldenhauer
On oct/19/2023 at 8:10 pm I bought one of the boost oxygen cans and right after I bought it. It did not have any oxygen in it and when I went in to ask for a refund or to get a new one the manager was extremely rude and disrespectful and said it was not her problem it was empty