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November 2023 by Mary Harach
We had stayed at this hotel once before, and it was good. When booked and arrived at this location again, we found it was very rundown. The doors to the rooms were stained, some were battered.When we entered the room, it was generally clean! The bed was good, but when I pulled out a chair to sit on it, it was covered in food crumbs, and under the chair also. I opened the window curtain, The outside screen has been pried open and left hanging, there was a coat hanger in place to keep the window from opening on the inside.When I went to get a bucket of ice, I needed to use my key to open the door, it was also a laundry room, and vending machines for pop and food. On getting my ice, I noticed the window had been left open. We were at ground level, and the window had no screen. Anyone could have walked in. There was no key necessary to reopen the door to the motel. It was open to all the hallways.The final icing on the cake was the breakfast area. The chairs were dirty and stained. The tables were clean and breakfast was good.Sanitation is a definite need.Walkability: Restraunt within walking distance.
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September 2023 by Angie M
This was a disgusting and foul place. They had mold thick around everything in bathroom, the drain was clogged and cloudy water - after shower feet were sticking to ground. Carpet had cigarette burns, phone was covered in vomit, sheets had holes and shredded, bullet hole on wall by headboard, blood splattered on walls, smelled of mildew and mold, door had been shredded by dog. Entire hallway smelled of dirty mildew and corn dog. Moved to room next door - power didn’t work no lights and mold was worse than 2nd room. Did not stay front desk was having a sit down visit with another guy at 12 am and said hotel will refund money and $100 security deposit will be released but they deducted the $100 from bank account. When we called to ask for refund be argued saying he wouldn’t have taken it and told me to stop talking and listen. We will be filing fraud charges with bank and BBB. This place should be condemned and shut down by health department. Parking lot had drug use and was shady with those partaking.
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September 2023 by Rann Cook
I think this is the best value in Helena. I stay here all the time and have never been turned off to where I wouldn't come back. With a bit more attention to cleaning and general upkeep this place would shine. The blinds in the breakfast room need dusting. There is some paint peeling in the tubs. Vacuum under beds better or at least weekly. But the room decor is cozy, the staff is kind and helpful, the location is excellent, free Breakfast, elevator, laundry room, and good included wifi. If you do your homework these rooms can be had for a steal. You simply won't find another motel at this price that's not a dump. I feel safe, welcomed, and satisfied when I stay here
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September 2023 by Andria Cheever
So this hotel is outdated and needs an upgrade. The staff was friendly and it was very quiet. The room was clean and comfortable. A/C didn't appear to be working even though on all the time. It's in a very convenient location.
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September 2023 by David Simonis
Do not stay here. Just don't.There isn't a smoke detector in the room. Just a hole where one used to be.The air conditioner has black mold and filth in the vent.You can't open the window for fresh air because there's a giant rip in the screen. And, there's dead flies on the window sill.The tub floor was filthy and had to be cleaned before it could be used. The shower head has mold and scale all over it. The service staff got upset when we pointed out the filth and asked to have it cleaned.The bathroom sink is backed up and takes forever to drain.There's a strange smell in the hallway and room.The TV remote didn't work.This place is just sad.I'm guessing the owners here have a different standard of "clean" they're accustomed to in their country of origin.Rooms: The hallway and room have an odd smell to them.
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September 2023 by Jo Norris
Definitely a 1 star motel. Room was clean(ish). Bathroom was awful, tub had hairs and floor was filthy. Front desk employee was less than helpful, full of attitude and quite rude. Breakfast was.... terrible. Overall would have definitely liked to have stayed elsewhere.
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September 2023 by Lorell Heckman
This place is a dump. Filthy hallways. Puke I’m front of the door when you enter The rooms stink. Sheet and blanket on the bed were incredibly thin. And It isn’t 62 dollars a night. More like 100$ and they charged me 25$ for my service dog. Didn’t think they could do that.
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August 2023 by Melissa W.
Not even wanting to give 1 star, got there and there was vomit on the phone, blood on the walls in the room and bathroom, mold in the bathroom and inside shower, couldn't take a shower as the water wouldn't drain, sheets were ripped on one bed and added to all that was a bullet hole in the head board. I literally can not make this up. The front desk staff tried to change our room twice, but 1 of those rooms had no power, and the other was just as dirty. I asked for a refund and went somewhere else.
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August 2023 by Kamailio J.
This was by far the very most disgusting hotel I have ever stayed in...the only thing missing was roaches...they're there I just didn't see em because they were courteous enough to wait til I was sleeping. The fabric chair was so sticky if you put your arms down they stuck to the chair like jelly. The shower was utterly foul! This room was just disgusting...no other way to explain it.And, there's no elevator.
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July 2023 by Yougottld A.
Surprised it's still open. Cockroaches on the window, uncleaned bedding, chair with blood on it, bathroom fan not working and dirty. Mistake to ever come here and would rather sleep on a bench outside with a blanket then here.
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July 2023 by Kristie Park
Very DIRTY room. Bedding and room stunk like smoke!! Thank goodness we had a wedding and only had to sleep for a few hours before checking out. If I had to stay more then a few hours I would’ve checked out and tried to go somewhere else!Rooms: Dirty
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July 2023 by Benjamin Cieslinski
You get what you pay for. It's an older hotel with older accomodations. Shower was like a warm garden hose that lacked water pressure. Room smelled like mildew because they didn't run the AC while the room was empty.
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June 2023 by Thomas Mery
1-star for the hotel experience. Terrible all around, except for front desk male agent who problem solved and empathized with my issues.Walking to room, it's apparent the hotel walls and doors are dirty/stained and need cleaning. Upon opening room door, a strong urine odor hit me. It's a dog room, but damn it was disgusting. This is where the male front desk agent switched my room.In my new room, the toilet paper roll was off the holder, the shower floor was chipped, and the room still smelled but not as bad. When I stripped the bed to help housekeeping, I found stains on the bottom bedsheet.Breakfast was pitiful. Coffee was not available, no bananas. Only sugary waffles, sugary cereal, and oatmeals were available.I wish I had spent a few more dollars to get a better hotel nearby.
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June 2023 by Miranda Helgert
Sketchy place. Trash everywhere. But the front desk worker was wonderful. We ended up leaving and loosing the money since we didn't feel safe staying. Men drinking and drugging in the parking lot and scoping out other guests vehicles.
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June 2023 by Rita Hall
Bathroom had a broken tile in front of the toilet, I could feel it shift under my shoes. Shower head had a big hole where the pipe went into the wall. The bed was so soft it felt like you sunk two feet in when you laid on it. The gentleman checking me is spoke so fast I had to ask him to repeat himself several times and still couldn't understand him.
