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December 2023 by Joe Nava
This was the most hassle free experience that I have had encountered in the helena area as far as car washes go. The attendant Anthony was very welcoming and made the payment process a breeze while leaving with a smile. I would highly recommend to anyone to use this car wash in town!
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November 2023 by Terri Howell
Good carwash. It's clean. Garbage cans are always emptied. The vacuum hoses work good. No complaints. Managing subscription online is never working so I had to get a new debit card when I left for California.
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October 2023 by Dorothea Lowe
This carwash is a fully automated drive-through on a conveyor belt. Outside are free vacuums to use. You can buy a monthly plan for any of the washes. I bought the most expensive plan for my old expedition and drove it through almost every day before work. The car started to look like new after a few months of that, and when I traded it in for a new car I got a compliment how well I had taken care of my car and a top price ?Services: Polishing
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September 2023 by Timothy Streets
We have used this car wash often and signed up for their monthly wash club. It's quick and convenient. We have encountered the same issues others have at this car wash with the wash quality, vacuum maintenance, mat wash not working correctly. But these things are not shocking for a Town Pump, nothing at a Town Pump is held to the highest standard. Very rarely is a Town Pump clean, efficient or well staffed unless you are in their casinos. They are the only decent gas stations in town until Maverick opens next year so I'm a loyal customer.The last time we went through the wash it cracked the windshield of our car. The windshield had no other cracks or chips and was less than two years old. During the wash one of the mitter curtains must have had a rock or item which dropped on the windshield creating a large chip which cracked the windshield vertically from top to bottom completely.We have gone through this wash at least 25 times and haven't noticed any damage until this point. So you will take your chances if you use their wash and maybe you will be alright. The question is does Town Pump Express Wash stand behind their product and make damages right for their customers???I filled a report after the incident occurred but I've not heard back from them after five business days time. Once I do I'll update this review. If they do own up to their damages and not ignore or deny them as others have experienced, I will most certainly take a more positive review of their wash and likely continue to use it in the future.
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September 2023 by Tonya Pennington
2nd time I go to use the car wash & it's shut down. I went in to cancel bc we are moving out of state. I'm told I can still use the wash until mid next month. I ask when it will be running & get nothing but attitude about how they cannot help the breakdowns & wait for parts. Idc. Your vacuums are worthless, wash is mediocre & staff has a p poor attitude. My $. This car wash isn't worth my $
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September 2023 by DeeDee Gonzalez (TurtleeDee)
Doesn't always wash the back of my vehicles. Like they push you through too fast. But always friendly and smiles when I go through. And they have slowed the track down for me when I pointed out the back of my car not being cleaned.
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July 2023 by Bryan Williams
I visit this location on a have to basis. I was hired at this location had a job offered to me untill I said I got out of jail and have been in sobriety since that date. So they actually aren’t a EQUAL opportunity employer. When I said what I said about my sobriety the manager reached for her radio/phone and said I’m sorry I have an emergency but we will give you a call after we interview the other candidate. Keeping in mind I had a job offer extended to me just minutes before the discussion about my PAST!
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July 2023 by Damon Petersen
Went to use their vacuums after and they were clogged with old debris in the nozzle. Checked three and all were the same. Tried automatic floor mat cleaner and it stopped halfway through. Had to rip my mat back out. Just not maintained and did not clean my car very good either. Ended up going down the street to another car wash and doing it by hand with the hose and brush. At least their vacuums worked.
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July 2023 by Daniel Madewell
When I first got my membership I was like man I hope this is worth it. 29.99 a month and I can wash my car everyday. It doesn't get the hatch of my suv very well but hey the rest of the vehicle looks hella nice everyday!! The employees are very nice and helpful and make me feel appreciated!
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June 2023 by Daniel
When I first got my membership I was like man I hope this is worth it. 29.99 a month and I can wash my car everyday. It doesn't get the hatch of my suv very well but hey the rest of the vehicle looks hella nice everyday!! The employees are very nice and helpful and make me feel appreciated!
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May 2023 by Michelle Pia
I love this place. My SUV always comes out sparkly clean. It doesn't leave soap or chemical residue on my vehicle. The staff are very friendly and helpful at all times.
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April 2023 by Don Wark
They double charged my credit card this month and are very poor about returning my calls. Wash was down for 5 days repairing a broken belt. No indication of a rebate for the down time. ?
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March 2023 by Michael Ryan
My truck was scratch in the car wash, I made a report, and was told that's not where cars get scratches in their wash at those places. They denied the claim . So if you like your vehicle's finish I would never use this place. Was told by and employee that this happens all the time and he has never seen anyone get any type of refund or vehicle fixed
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March 2023 by Michael Hale
Love the car wash...in and out pretty quickly and the car always looks good. Vacuums are seeing some wear... suction on many has gotten weak.
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March 2023 by Michael R.
My truck was scratch in the car wash, I made a report, and was told that's not where cars get scratches in their wash at those places. They denied the claim . So if you like your vehicle's finish I would never use this place. Was told by an employee that this happens all the time a d he has never seen anyone get any type of refund or vehicle fixed
