Transmission Repair in Helena, MT

“Miranda was great!! I completed the online form and let them know I needed my transmission fluid changed out per My Jeep Gladiators Scheduled Maintenance Schedule. I’ll be honest, I was skeptical of all the 5 star reviews. I manage a large corporation service industry, so I know how complex delivering a service can be. Meeting everyone’s expectations can be a high bar. I was pleasantly surprised at the pre-work they put in. Miranda called and asked for the VIN Number to make sure they were prepared for my visit. She was polite and patient while I found it. She promised to call back with an estimate on what it would cost. She called back while I was at work, but she left a voicemail and a text with an estimate. I made the mistake of showing up an entire week early. She made every effort to still find a solution. I was able to leave my car and they worked me in. She called me again while I was at work and left another message. I wasn’t able to make it in before close, but I was able to pick it up at 7:30am the following morning. Miranda and her coworker were there and ready. As soon as she saw me she called someone to pull my jeep around. They were out front before I even had a chance to pay. The cost actually ended up being about $200 less than the initial Quote. When I commented, she replied “I like to give you a worst case scenario quote depending on how much fluid we have to use and if worst case scenario doesn’t happen, well, we make sure you get that off the bill.” I had read a review where someone else said they didn’t same thing. I’m a farm girl, but I’m not a mechanic, but I’ve had some pretty terrible experiences dealing with auto repairs or maintenance. Because I’m female, they have assumed I should be taken advantage of. I don’t feel that’s the case here. I felt they made every effort they could to provide a great experience from my 1st call with Miranda to correcting a mistake I made in the scheduling and Miranda making every effort to accommodate me despite my mistake. She never once made me feel bad about it in her approach. Lastly jumping into my Jeep and I didn’t even have to adjust the seat or steering wheel and I’m pretty sure it was cleaner inside than how I left it. I now fully understand why this business has a 5 Star Rating. I’m happy to add another one. Thank You Miranda and the team who made an experience I typically dread into a rather painless and surprisingly cordial experience. If I didn’t feel like Miranda was exactly where she should be (The friendly customer facing Service Desk Boss who deals also with Mechanics) I would have recruited her for my own business in a heartbeat. You can tell she genuinely enjoys what she does, and she’s pretty great at it. I might bother her later for tips and tricks though, or ask her if she has time for mentoring a few of my service people. Thank You Car Geeks. It was an absolute pleasure.”

“These guys have always been professional, honest and accurate with the two transmission works I’ve had to get done. Always kept me posted on any updates as they developed. CrownVic. Well done men. I’ll keep coming back.

Mike”

“Went in for an electric issue on my truck figured it out quickly and didn't try to sell me something I didn't need, also gave recommendations for parts that will likely need to be replaced in the future. Great service, communication and price, best mechanic to go to!”

“Being new to the Helena area, I was anxious about finding a good and reliable diesel mechanic. I am so glad I found Blue Collar. I brought my car in for a hard starting issue and was blown away by their service. The staff was incredibly welcoming, professional, and knowledgeable. They took the time to explain the issue in plain languag and went over and beyond repairing what was needed. They provided a fair, transparent quote, and the repair was done efficiently. If you are looking for a trustworthy local diesel shop, this is it! They have earned a loyal customer in me. I will be recommending them to anybody I know needing a good diesel mechanic.

C. Stefani
Townsend Mt.”

“Bought a vehicle that needed some fluids services prior to a long distance trip and I needed it done quickly. The crew got me on the road early and it made the 2000 mile trip with no issues! Fast friendly and efficient. Will be recommending to anyone in the Helena area I know for mechanical needs!!”

“I called them on the day before Christmas Eve to see if I could get my car in because all of a sudden it wasn’t holding wiper fluid and had 6 different lights on. They said I could drop it off and they’d do their best. Turns out an animal got in there and ate up a bunch of wires and hoses. They were able to do a custom wire job and I picked up my vehicle Christmas Eve morning and paid less than a grand. Highly recommend them!!”