Universal Athletic Services is highly praised for its excellent customer service and knowledgeable staff. Tim is noted for his prompt assistance and ability to accommodate special requests, such as ordering shoes in different colors and quickly producing custom t-shirts for events. Customers appreciate the helpfulness of the staff, who provide personalized service, including measuring feet to ensure proper shoe sizes and recommending supportive sneakers. The store offers a wide selection of sports equipment and apparel, making it a go-to destination for various athletic needs. Many customers leave feeling satisfied with their purchases and the overall shopping experience, often expressing a desire to return for future needs.
Needed t-shirts for an important event and Tim was awesome to work with. Knocked it out quicker and further under budget than I even hoped - you rock Tim!!
December 2024
Tim waited on me and was very helpful. I wanted another color in same shoe and he was able to order it in for me. Great customer service!
November 2024
Kelly was FANTASTIC in helping each of us select our HOKAs! Val's second pair. My first. They are indeed very comfortable! And cushy! Highly recommend!