UPS Customer Center

Shipping Centers
Hours: The UPS Customer Center in Helena is appreciated for its helpful and friendly staff, especially the employees who go above and beyond to assist customers. One staff member was praised for finding a package that required a signature, demonstrating exceptional effort. Customers also value the assistance received in tracking down tickets for events and the helpfulness of employees during their limited hours. However, some issues are noted regarding customer service, such as difficulty reaching the center by phone, with automated systems and the lack of a local contact number causing frustration. Additionally, delivery problems exist, including packages with signature requirements not being delivered despite customers being home, and the center sometimes being closed during posted hours. Despite these challenges, many customers trust UPS for reliable and timely delivery, appreciating the top-notch tracking and overall service. The staff's kindness and helpfulness are recognized as key positives, but improvements in communication and delivery consistency could enhance the experience.

• 0.3 miles

  

  FedEx Ship Center Shipping And Mailing, Shipping Centers

1. Helena, Montana