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December 2023 by Alida Lindgren
*No longer open on Sundays*Valley Bank PLEASE update your online hours so others don’t get in a bind like I did. Thanks!
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December 2023 by Charlene Kelly
Phone numbers don't work. I call the number press 5 and it keeps hanging up on me. This was on a saturday During the hours it was open
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March 2022 by Helen A.
Want a different experience? You gotta bank here! You will feel the difference the minute you walk in. The place is just happy! A nice buzz, smiling nice people who seem to actually care. Not surprising they have been voted best bank every year forever! Don't settle for less.
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December 2021 by David N.
Very courteous service. They are helpful in meeting a customer's needs. Branches Located conveniently for accessibility.
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January 2020 by Nathan B.
As a shopper at Van's Thriftway for years it only made sense that I bank at valley bank. I had heard good things about them and they were all true. I've banked at many different institutions over the years and none of them had that home town feel like valley does. As far as starting a checking or savings account with them it's pretty reasonable and simple as they do not require a whole lot of money to get started. When I traveled, my card and banking app all worked wonderfully making it easy. You just have to give them a quick call and tell them roughly where you will be and how long you will be there. I'm not a man of much means, meaning I dont have much $$$ compared to others but valley always treats me like I have invested in the bank making me feel wanted and that my business is welcomed. I highly recommend this bank to any younger folks who are starting out and might need the hands on explanations of how banking works. I've always had no problem with having anything explained to me. Thanks valley!
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January 2020 by Amber Feddes
I’ve had an account with Glacier Banks for 20 years, and now that I live in Helena, Valley Bank is my local branch. Since being married I do most of my banking with USAA but use this account when I need to bank locally. I recently transferred a larger sum of money to this account so I could withdraw it for a big cash purchase. When I went to withdraw the money at the Euclid branch, a nice gal assisted me but needed the other teller, Tara, to sign off on the large withdrawal. Tara announced very loudly “Amber, this is going to take you awful close to a zero balance.” Then, after staring at me for an awkward amount of time said “Ok, I guess I can allow it”.
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February 2019 by ann holland
This Bank has the best customer service! I love that they are open 7 days a week... 😊
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February 2019 by Luke Fehlig
Great costumer service with convenient hours and location, they even gave me a sticker!
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December 2018 by Shelly Languell
Friendly staff. Great options. Clean, nice bank.
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August 2018 by Bo Jangles
Poor customer service. During busy times they should still honor first come first serve. Not calling people from behind to come forward . pathetic.. use a full function bank for good service not this poor excuse of a branch. Employees weren't apologetic for wait time or making you move towards the back of the line after letting individuals cut you. Trust me it was known.
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August 2018 by Nathan Shields
This is my favorite branch. Always greets me with a smile and are helpful with any questions I may have about my accounts.
