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May 2023 by Nicole
I absolutely HATE coming to this location. They help who they choose to help in whatever order they choose. I have been sitting in the drive through lane for more than 20 minutes while the tellers help every other lane first, even though they all showed up after me. I am on the clock and don't have the time for them to waste. There is nothing they can do to make it right because time is our most valuable commodity as you only have the time you have, and can't get it back or get more. Literally if I wasn't forced by my workplace to come to this location, I wouldn't.
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March 2023 by Denise Raymond
Lack of customer service and care and zero loyalty to their customers. Move your money to an online bank with a high yield interest account. Your are much better off.
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November 2022 by Garrett Ainsworth
They are awesome and always treat our pups good.
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October 2022 by piedpiperess1
So glad we left US Bank and switched to Valley Bank! Roxy made the switching over process so easy and friendly, and everyone I've ever dealt with at the Fuller branch has had stellar customer service skill!
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July 2022 by Brianna Trent
The Main Branch on N. Montana is always super helpful and goes out of their way to do anything they can to assist clients. Thank you all!!
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June 2022 by Rob M
Been using this branch for over 15 years. The employees may come and go, get transfered or promoted to better opportunities. However, the customer service, friendly atmosphere and positive attitude has never wavered providing a personal yet professional experience each and every time I enter this facility.
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June 2022 by Emily Saari
Bryan took care of me in my loan process, explained things throughly and we were out of the door in about 30 minutes. I highly recommend him and the other staff at Valley Bank.
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March 2022 by Alliana Thomas
I had the best help from the most respectful woman today on the phone!!! This company has wonderfully nice employees that work really hard within the company, a big thanks for all the help as always!!
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March 2022 by Alondra Smith
I was a victim of fraud and now every time I make a transactions it blocks my account. I'm so done. I switched to Wells Fargo and will be closing this account. Good riddance!
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March 2022 by Helen A.
Want a different experience? You gotta bank here! You will feel the difference the minute you walk in. The place is just happy! A nice buzz, smiling nice people who seem to actually care. Not surprising they have been voted best bank every year forever! Don't settle for less.
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January 2022 by Aspen Jensen
Every time I go through the drive through, I get awful service. Even when they aren’t busy and no other cars are there. The people are not nice whatsoever. Not sure what his name is but it’s a guy that deals with the drive in people… he’s the only person that is very nice and provides outstanding service! I just went inside today to pick up a new card and the lady was flat out rude and disrespectful. She did not make it a great experience for me considering that I’m only 18. I have always had good service at the other valley banks that are not on Montana Avenue. Other places are very nice, along with awesome service. Will absolutely not ever be going back to this location after today!
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December 2021 by David N.
Very courteous service. They are helpful in meeting a customer's needs. Branches Located conveniently for accessibility.
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December 2021 by Brus Layson
My experience with Valley Bank has been fantastic. Casey Connors has went above and beyond for me. Casey is quick to respond to a phone call or email, keeps you posted on progress, and is also just a great guy who actually cares about you and what you are trying to accomplish. I am so glad to be working with this bank because of the high quality customer service that I have received not just from Casey, but all the other staff that I have interacted with as well. Thank you.
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October 2021 by Bruce Stewart
Excellent bankers. Very excellent security systems.
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August 2021 by Conrad Evarts
I enjoy doing business here and find they are committed to my businesses success.
